Contact Unimeal Support

by EricaLBunker

I really wanted to love this app but I just can’t. Once you choose a meal plan you cannot change anything about it without contacting support. I don’t mind a bit of seafood (it’s not my absolute favorite) but I can’t take that option off my meal plan now or change any of the food options. You can swap out food BUT all of the options aren’t available when you try to swap foods. In my experience I get anywhere from 3-5 choices only which is frustrating. Also, printing out the shopping list for a week is also not great as I can only get the first week to print. It would be nice if the recipes gave the total amounts too, like 1 cup or 6 ounces etc. that’s not listed anywhere what the serving size total is.

And whatever you do, don’t ask them to update anything because when you do your whole meal plan is removed and you start over. And because you don’t have access to all of the meals in the plan, you can’t recreate it!! So frustrating!!

by "DHG"

This is very disappointing. I was all excited to have a meal and exercise plan tailored just for me. Then I open the recipes and they are all completely in ounces. No cups, tablespoons or teaspoons at all. I could deal with this on the liquid measurements because some of my measuring cups have ounces on them. But I still don’t know if they ounces by weight or volume. And how do I measure 0.7 ounces of almond flakes? That would be weight I think and I’m not buying a food scale and weighing everything.

I have contacted customer support twice in the last 2 weeks and no response. The 2nd time I asked for a refund. I guess I will be contacting my credit card company to have the charge removed that way.

It’s too bad. The exercise plan looks good and there is some useful info and health and wellness. It’s just this recipe thing and literally NO customer service or support. Again, very disappointed... :(

by Sudi-Mae

Some of the ingredients are misspelled which I find questionable and the picture for the meal I cooked isn’t even for the same recipe! I signed up for this plan through “Bodyfit” but am accessing it through “Unimeal”. It’s very confusing given there’s no marketing consistency and the logos aren’t the same. I’m so confused by the
whole thing.

This diet regime is too intensive when it comes to the cooking. It’s expensive ($108 for the first week) and I haven’t gotten past the first day. I cooked one of the meals according to the recipe given and it wasn’t anywhere near being cooked. I’m a good cook. I did question the baking times but figured they must know. They said to bake the potatoes and carrots at 180 degrees for 20-25 min. Anyone who cooks knows that’s just a warming temp. It wouldn’t actually cook Potatoes and carrots (which were severely undercooked) and I’m working with my typical stove that cooks just fine with any other recipe. I had to create a completely new dish on my own in order to salvage the veggies.

These recipes are supposed to be under 30 minutes but it takes much longer. I don’t have time for it and will not be utilizing this plan any longer. I’m going to eat the $20 I paid for the one month plan and be done.

I wouldn’t recommend. You live and learn
I suppose.