Contact Healthi Support
Company Name: Sunshine Health Studios
About: *** iTrackBites is now Healthi ***
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Healthi Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Healthi: Weight Loss, Diet App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Healthi: Weight Loss, Diet App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sunshine Health Studios
Verified email
Contact e-Mail: ios-support@Healthiapp.com
Verified email ✔✔
E-Mail: android-support@itrackbites.com
Website: 🌍 Visit Healthi Website
Privacy Policy: https://healthiapp.com/privacy/
Developer: Sunshine Health Studios
Privacy & Terms:
https://Healthiapp.com/terms_privacy.html
Read 30 Customer Service Reviews 😭😔💔
I want to pay for the year. I have a different card number , But Google is Making me go though all these loops! Please Help! Thanks you!
I have emailed twice asking to refund my credit card. I did not authorize a renewal. Please cancel my account and refund my $ to my credit card.
I wish to cancel the subscription.
Trying to cancel, unable to contact customer service ,my credit card has been changed,
When I received your email a couple of weeks ago about renewing, I just ignored it as there was no mention that you were formally ittrackbites. Therefore I assumed this was a mistake/scam. So today, I see that my PayPal has been debited for another year and after investigating, I find out that it is formally itrackbites. I have not been using this app and will not be in the future and because I have a relatively new phone, I did not realize that the app had not transferred over. But that really didn't matter as I was not using it anyway. So today, I went in and cancelled my subscription but that will not happen for another year. I want the charge that was debited today (May 27, 2022) reversed and the money put back into my account. If not, then I will have to report it as a problem to PP. Thank you - Beverly Gootee
I track bites took money out of my account and I have not been able to log into the account for at least six months. I have now had to work with my credit card company to get this taken care of. I have look over the web and cannot find a phone number. This company is a scam that wants your money and I may still not get my money back and if I don't I will report to better business Bauru.
You took the yearly fee out of my account without letting me know that it was time to renew I did not want to renew your causing my account to go in the negative I'd like for it to be put back in and cancel my account with you Melissa Hutchins
I am very unsuccessful trying to contact itrackbites. Can someone please call me at (408) 234-2923. The website is not user friendly. Please call me. Thank you very much!
cancel my accoun please
I paid my annual fee but itrackbites app disappeared. What happened?
I WANT TO CANCEL AND CAN'T FIND OUR HOW, WON'T LET ME SIGN IN. CHARGED FOR A SECOND TIME!! JUST WANT IT TO STOP!!!
My issue also: How the heck do you cancel? I have been trying to find out how to cancel a membership but here we go again....another charge for something I cant even use! ive tried iphone paypal and website with no luck thanks
How do you use the iTrackBites. What is sugar menu ?
I signed up for this app because I was told it was free. With my profile photo it says pro next to it. I wanted the free plan. How can you help me. ? My husband will be upset if I'm charged because I'm with weight watchers now. I was looking to switch since one of your plans was free. Hope to hear from you soon! So confused I'm 75 years old that's why.
How the heck do you cancel? I have been trying to find out how to cancel a membership but here we go again....another charge for something I cant even use!
I want to cancel my iTrackBites program ..I think I paid for 1 year. I do not want to be billed for another year. The app is not very helpful since you have to pay for recipes and any additional tools.
Will not acknowledge email when trying to open app
App keep closing. Will not work and I paid for pro
Do I need to join the Pro program in order to see my weeklies work?
I changed phones and cannot open the program on this phone. My contact email is franklady@redacted. My other email that I seldom use is lindademore28@redacted. my old email that zI don't have now is lindademore77@redacted new phone number and phone number used last time I used whe using this program is 2109005098. Please help me switch this program to this phone.
I need to talk to someone in customer service. I’m not able to get into my account. Is there a phone number to call?
How do I cancel my itrackbites
I can't track my weight or enter what have eaten for day.
I just signed up for your app, downloaded it onto my phone, filled out all the info and paid for the subscription. When I open the app it goes to the “Select your weight loss program” and when I choose the pro program the message is You’re currently subscribed to this . I get this message: Transaction cancelled or could not connect to iTunes Store please try again. Help!
I set up and iTrackbites account on my computer. I have downloaded the app on my phone and can’t login to my account. What do I need to do?
It won’t let me get into my iTrackBites app. When I press it to get on, it keeps going back to my apps
I’m trying to reset my password and it says I receive an email to do but it’s been over an hour and still now email. The other issue is the $29.99 was taken out of my bank account but I can’t access any of the Pro features
BIG Rip Off don’t waste your money
by Retired_Marine_30_4
To the Developers you need to READ THE ONE STAR REVIEWS AND TAKE NOTES: Don’t believe the FAKE REVIEWS!!! I have been a Apple customer for over 9 years
I purchased this app on the old version when it wasn’t a friggin subscription model a total wast of money. I hate when companies try an sucker people into a subscription model. I will never give my money to a Software company monthly to use it. When people start to wake up that no company will survive, if people don’t fall into the trap of the subscription model. I earn my money to hard to give it away on theses companies that go this way. You would go broke if you subscribe to every software company on this model. There are way too many other companies that offer onetime purchase to fall for that. So when this company upgraded my app it took my purchase out and wants me to subscribe. Well Hell no. I will find another company that offers a one time purchase. I will put this company on blast on all my Social media accounts.!!!! Good Bye , I am 100 percent with all the other reviewers that agree with me and all the one stars. I wish I could give zero stars. Because it was a friggin trap that I didn’t fall for.
I have did restore purchase several times and nothing, I paid the restaurant guide it’s gone I paid for the app it’s gone nothing but this friggin subscription model there should a lawsuit against this practice
Greediness showing
by I H8 Liars
I liked the previous version of WW, one of the main reasons I chose this app was that it enabled you to use the previous WW plan instead of the new one if you wanted. Also, it's much less expensive. It mostly enables me to do what I want to do and the scanner works great (better than WW).
However let's face it, the general interface and food guides are clunky and not at all intuitive. I've paid for the app and at least 3 in-app purchases which are food guides. They are pretty bad - most of the time I'm going from app to app and then doing a web search to piece together the points for the food I'm eating. And then "new" guides become available for a full purchase cost - when they really should be updates to current users to help better the poor food searching guides already in place. Then there are nag screens to buy things like their white noise app. We shouldn't be getting ads if we bought the app and also have bought in app purchases.
It's hard enough to follow a meal plan, if you have to jump through hoops and use multiple in and out of app sources just to record your points for the day, it becomes, much much harder. I've not used this for long periods just because I didn't want to deal with navigating through the amateurish maze that they call an interface. If I hadn't already bought it, I don't think I would.
Please Allow Net Carbs
by Irishjae
Update: ***** in response to developer answer****
I guess it’s time to find an app that fits my lifestyle and stop paying for this one. I contacted support and was told to come here. I’m not the only keto user who subtracts fiber AND sugar alcohols to get net carbs. There are many others that do the same, because that’s the true net carbs. The way this app is set up, I’ll develop an eating disorder. Not cool. ******
I’ve not been consistently using this app, but I’m trying to get more into it. I’ve recently switched to the Keto plan, but I found tracking to be difficult because the app doesn’t allow net carbs when food items are scanned. Yes, I could calculate it myself and do a manual entry, but that takes time that I don’t always have. It would be super helpful and less frustrating if there were an option added. I.e. when I scan an item with fiber and sugar alcohols, provide an option for me to subtract what I want to subtract so that it fits into my plan and way of eating. Make it flexible, because not all keto people subtract 100%.
Have a Problem with Healthi: Weight Loss, Diet App? Report Issue
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- If you are a Healthi: Weight Loss, Diet App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Healthi: Weight Loss, Diet App.
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