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Listed below are our top recommendations on how to get in contact with iTrackBites: Weight Loss Diet. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact iTrackBites: Weight Loss Diet. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sunshine Health Studios
To the Developers you need to READ THE ONE STAR REVIEWS AND TAKE NOTES: Don’t believe the FAKE REVIEWS!!! I have been a Apple customer for over 9 years I purchased this app on the old version when it wasn’t a friggin subscription model a total wast of money. I hate when companies try an sucker people into a subscription model. I will never give my money to a Software company monthly to use it. When people start to wake up that no company will survive, if people don’t fall into the trap of the subscription model. I earn my money to hard to give it away on theses companies that go this way. You would go broke if you subscribe to every software company on this model. There are way too many other companies that offer onetime purchase to fall for that. So when this company upgraded my app it took my purchase out and wants me to subscribe. Well Hell no. I will find another company that offers a one time purchase. I will put this company on blast on all my Social media accounts.!!!! Good Bye , I am 100 percent with all the other reviewers that agree with me and all the one stars. I wish I could give zero stars. Because it was a friggin trap that I didn’t fall for. I have did restore purchase several times and nothing, I paid the restaurant guide it’s gone I paid for the app it’s gone nothing but this friggin subscription model there should a lawsuit against this practice
I liked the previous version of WW, one of the main reasons I chose this app was that it enabled you to use the previous WW plan instead of the new one if you wanted. Also, it's much less expensive. It mostly enables me to do what I want to do and the scanner works great (better than WW). However let's face it, the general interface and food guides are clunky and not at all intuitive. I've paid for the app and at least 3 in-app purchases which are food guides. They are pretty bad - most of the time I'm going from app to app and then doing a web search to piece together the points for the food I'm eating. And then "new" guides become available for a full purchase cost - when they really should be updates to current users to help better the poor food searching guides already in place. Then there are nag screens to buy things like their white noise app. We shouldn't be getting ads if we bought the app and also have bought in app purchases. It's hard enough to follow a meal plan, if you have to jump through hoops and use multiple in and out of app sources just to record your points for the day, it becomes, much much harder. I've not used this for long periods just because I didn't want to deal with navigating through the amateurish maze that they call an interface. If I hadn't already bought it, I don't think I would.
Updated review 4/8/18: The update on this app fixed the bug that caused the app to keep asking me to pay for the online food guide I had already purchased. Now I just with they would improve the interface and allow apple watch integration and this app would be 5 stars. I’m certainly willing to pay a small fee for a great app vs paying for WW. ***Previous review***I like this app and I feel it’s comparable to WW and at a reasonable price. However the interface is poorly designed and old looking and their free databases lack a lot of food options. So I decided to pay $1.99 for the online food guide. I thought it was a one time fee. Literally an hour after paying for the guide the app asked me to pay for it again to use it. I took screenshots of my successful purchase of the guide as proof that I’ve already paid. There is a restore purchases option in the settings and that worked a fee times to get the guide back but it continues to ask me to pay every time I reopen the app. That’s ridiculous! There are other similar apps out there with better designs and Apple Watch integration for counting activity points.
By Jerri Turner
Mar 24 2021
I signed up for this app because I was told it was free. With my profile photo it says pro next to it. I wanted the free plan. How can you help me. ? My husband will be upset if I'm charged because I'm with weight watchers now. I was looking to switch since one of your plans was free. Hope to hear from you soon! So confused I'm 75 years old that's why.
By Beverly Sherry
Mar 21 2021
How the heck do you cancel? I have been trying to find out how to cancel a membership but here we go again....another charge for something I cant even use!
By Chris Thompson
Mar 04 2021
I want to cancel my iTrackBites program ..I think I paid for 1 year. I do not want to be billed for another year. The app is not very helpful since you have to pay for recipes and any additional tools.
Mar 03 2021
Will not acknowledge email when trying to open app
By Janet Washington
Feb 01 2021
App keep closing. Will not work and I paid for pro
By Rita lenn
Jan 29 2021
Do I need to join the Pro program in order to see my weeklies work?
By Linda DeMore
Jan 22 2021
I changed phones and cannot open the program on this phone. My contact email is [email protected] My other email that I seldom use is [email protected] my old email that zI don't have now is [email protected] new phone number and phone number used last time I used whe using this program is 2109005098. Please help me switch this program to this phone.
By Rhonda Neuendorf
Jan 03 2021
I need to talk to someone in customer service. I’m not able to get into my account. Is there a phone number to call?
By Paulette Payne
Dec 27 2020
How do I cancel my itrackbites
By Vanessa Wright
Dec 21 2020
I can't track my weight or enter what have eaten for day.
Dec 19 2020
I just signed up for your app, downloaded it onto my phone, filled out all the info and paid for the subscription. When I open the app it goes to the “Select your weight loss program” and when I choose the pro program the message is You’re currently subscribed to this . I get this message: Transaction cancelled or could not connect to iTunes Store please try again. Help!
By Linda Banfield
Nov 28 2020
I set up and iTrackbites account on my computer. I have downloaded the app on my phone and can’t login to my account. What do I need to do?
By Barbara Costantino
Oct 17 2020
It won’t let me get into my iTrackBites app. When I press it to get on, it keeps going back to my apps
By Rene Miller
Sep 30 2020
I’m trying to reset my password and it says I receive an email to do but it’s been over an hour and still now email. The other issue is the $29.99 was taken out of my bank account but I can’t access any of the Pro features
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