Sunbelt Federal CU Reviews

by Zach81

SunbeltFederalCU could be useful but it seems like when you want to login. It claims your credentials are wrong about 2-3 times then magically logs you in anyways. And the Face ID unlock feature just causes SunbeltFederalCU to instantly shut down. I wouldn’t be paying my developer anything if they aren’t going to do their job properly. Like keep SunbeltFederalCU up to date with the new softwares being released through cellular devices. Especially when it could benefit your business in the long run.

by Amazncapricorn

I can NEVER log in to my account, making money transfer impossible. Thinking about moving my money to Navy Federal. HUGE DISAPPOINTMENT. Come up with something else cause this ain’t it! I hate I had to give it 1 star, cause that is overrated

by Immortal Mobster

SunbeltFederalCU trash every time I try to log in it exit out of SunbeltFederalCU or app is unavailable. Pathetic

by CU Lady

The new app is not user friendly. The display is too small, and the running balance isn’t displayed. The old app was SO much better!

by Hb FCC Gh

I tried to use SunbeltFederalCU and every time I try to login it just crashes

by ArenB89

SunbeltFederalCU worked perfectly fine before this huge update they did..... Really have me considered taking my business elsewhere!

by Caleb Exx

SunbeltFederalCU is so cluttered and it’s hard to find everything. Log-In is not as easy as the old app where only a PIN was required. I’m sorry, but I do not like the new setup. It’s not easy to use.

by RealDeal 2.0

What is the point of having an app when 95% of the time it is “unavailable at this time”. SunbeltFederalCU is down more than it is up and I am fed up with it.

by LittleThomestead

App is not streamlined. Feels “clunky” and just thrown together. Not easy to find what I am looking for. Can’t see pending deposits or transactions easily...I can’t see them at all. Hard to follow. No mobile check deposit. Unimpressive app with lots to be desired.

by Mlaypath

Interface is too busy. I have to answer a security question with each login??? I can no longer transfer money to family without using PayPal? Nope. Nope. Nope. It was so easy to use before. Why?!?

by Jenngoode

Is this what we waited for to have an app that isn’t even mobile friendly? SunbeltFederalCU is not user friendly and is pure garbage! Bring back the last app at least! I’m
Pulling out every dime and going elsewhere! A better bank with good customer service!

by Psycherdr

I don’t know where to begin. SunbeltFederalCU is not consistent with the year 2020 in any shape or form. Its like being robbed of the ability to fully use your account. Not friendly. Not intuitive. How this passed review is impossible to understand.

by Mad76564

Seems everytime I need to use app it’s not working. Before SunbeltFederalCU we had a decent app that worked. Now we have garbage
Who ever created this one should have copied old app or stayed in design school because you wasn’t ready to come out

by 8u7723x

SunbeltFederalCU gets one star because I can’t give it zero. I’ve been a member with SFCU for about 10 years and it’s been going downhill ever since. Looking for another bank now, maybe customer service will actually do what they’re paid to do.

by RBF83

It took you people years to get an app that even covered a modern iPhone screen. Now that you have, it doesn’t even cover mobile deposit. How about we try to compete with the rest of the banks? This is an embarrassment. Whoever you are hiring for digital consulting should be fired. I’d rather bank with someone who is at least relevant to this decade.

by Bvhvfcgubgcuibf

SunbeltFederalCU is horrible. I can’t even check my account. I have tried to log in multiple times using the credentials the bank provided. I am prompted to change my password but only a white screen comes up. I have deleted SunbeltFederalCU and reinstalled it twice but, to no avail. This is ridiculous.

by Donovan Henry

Been a member for many years and moved but kept the account there since all I really needed access to was SunbeltFederalCU to deposit checks remotely. SunbeltFederalCU was years old and outdated but served its purpose. Cut to this year and a new update rolls out along with a new app. Great I think should be even more streamlined. New app has terrible user interface and took away the option to deposit checks through the cloud. Why even update? Looks like I’ll be moving banks after all.

by Ghfbfu

Where is the mobile deposit feature?

by KellyBlue3

I use SunbeltFederalCU to check on my loans. Since day one I’ve had no problem logging in with my Face ID. Every now and then my app freezes but never for long. They have added the cloud deposit back to SunbeltFederalCU and pleased to have it back. All in all I like the new face of SunbeltFederalCU . Works like my other banking apps 👍🏾

by Will 7931

Nice update but once Face ID is activated I would not expect to have to answer security questions every time I log in.

by Me2Piglet

I needed the old app only for off-site deposits. New app doesn’t accept deposits. Totally useless!

by Ashmo22

SunbeltFederalCU is absolutely terrible. Please rethink this decision. Bring the other one back!!