Scive app not working? crashes or has problems?

Scive Status

Published by Tom Schiffmann on 2023-06-15

CONNECT Know who's nearby and connect with like-minds who share your
passion JOINT TRIPS & SESSIONS Explore what's happening around you and plan
your next session or trip together SHARE YOUR STOKE Share what you're up to and
let your mates follow you along your journey by sharing photos and clips of your
latest sessions STAY IN EXCHANGE Found someone interesting? Hit them up JOIN
THE COMMUNITY! We are looking forward to se.

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Common Scive Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scive app on iOS and Android devices. Solve all Scive app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scive iPhone Issues and Solutions

Scive iOS app crashes, not working, errors
Scive iOS app network issues
Scive on iOS has black/white screen

Scive Android App Issues and Solutions

Scive has errors/crashing/not working
Scive server network connectivity issues
Scive has black screen

Scive iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scive app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scive app crashes or not working on Iphone (iOS):

Close and restart the Scive app on iPhone
Update Scive app to the Latest Version for iOS
Uninstall and reinstall Scive iPhone app
Update your iPhone to the latest iOS version

Fix Scive on iPhone unable to connect to server/internet connection issues::

To resolve Scive network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scive black/white screen (blank screen) on iPhone:

Follow the Scive iOS app troubleshooting guide Here →

Scive Android App Issues and Solutions

Fix Scive not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scive app issues:

Force Stop the Scive App
1. On android, goto "Settings" » click Scive app. » click "Force Stop".

Update Scive to the latest version on PlayStore

Clear Scive App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scive app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scive.

Fix Scive unable to contact server/ Scive internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scive » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scive » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scive on android.

Solve Scive black/white screens issue on Android:

Follow the Scive android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tom Schiffmann, developers of Scive.