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I only downloaded the app so I could leave this review. I used my computer and the TaxAct web site to do my taxes. I chose the free version as my wife and I only have SSA and a little retirement income. As soon as I entered all info and started to print the returns, as I wanted to mail them in, not do electronic filing, TaxAct forced me to upgrade to the $54 version. It said that was Federal + State so I agreed and entered card info. They charged the $54. When I went to print the State, they charged the $54 again. This used to be a good site and I have used them for many years. Never again. I have already made a complaint to the IRS and will follow up on the Federal site as well. They have become the biggest ripoff tax company available. Please find someone else. Stay away from this one.

I knew my return was going to be simple this year so decided to try Tax Act to file a free return. Fairly nice program but I did wonder why they had me enter my bank info in one of the first steps. They said it was to on direct file IRS would use it for Direct deposit. Entered all the info and started the review of the return and at that point they say Need toUpgrade to Deluxe version $35 because I had interest income. Well they ask for the infomation and provided the forms for Interest income and computed the tax with it. It’s a bait and switch, you think it’s free then they hit you at the end with a charge if you want to do anything with the information.

After trying to import last year’s return you can’t update all missing personal info. Screen glitches and jumps around keeping you from selecting everything that needs updating. Taking a picture of your return doesn’t work. Picture comes out disfigured even if you try to take your own picture and upload it. Either way the picture isn’t legible even if the picture you take is legible. I have to keep closing the app and reopening it to move along in my return. App didn’t check for deductions. Horrible. Ended up using another service.