Contact TaxAct Express Support
Company Name: TaxACT, Inc.
About: TaxACT was created from the ashes of a product called Personal Tax Edge marketed by Parsons
Technology.
Headquarters: Cedar Rapids, Iowa, United States.
TaxAct Express Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with TaxAct Express. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TaxAct Express. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TaxACT, Inc.
More Matches
Get Pricing Info for TaxACTContact TaxACT! Or Contact Support
Need help using TaxACT? Try their Help Center now!
TaxACT in the News!
Social Support and Contacts
TaxACT on Facebook!
TaxACT on Twitter!
TaxACT on LinkedIn!
Read 3 Customer Service Reviews 😭😔💔
Rip off company
by Freefall2009
I only downloaded the app so I could leave this review. I used my computer and the TaxAct web site to do my taxes. I chose the free version as my wife and I only have SSA and a little retirement income. As soon as I entered all info and started to print the returns, as I wanted to mail them in, not do electronic filing, TaxAct forced me to upgrade to the $54 version. It said that was Federal + State so I agreed and entered card info. They charged the $54. When I went to print the State, they charged the $54 again. This used to be a good site and I have used them for many years. Never again. I have already made a complaint to the IRS and will follow up on the Federal site as well. They have become the biggest ripoff tax company available. Please find someone else. Stay away from this one.
Watch out!
by Nogera
I knew my return was going to be simple this year so decided to try Tax Act to file a free return. Fairly nice program but I did wonder why they had me enter my bank info in one of the first steps. They said it was to on direct file IRS would use it for Direct deposit.
Entered all the info and started the review of the return and at that point they say Need toUpgrade to Deluxe version $35 because I had interest income. Well they ask for the infomation and provided the forms for Interest income and computed the tax with it.
It’s a bait and switch, you think it’s free then they hit you at the end with a charge if you want to do anything with the information.
Very glitchy app
by Jkirby96
After trying to import last year’s return you can’t update all missing personal info. Screen glitches and jumps around keeping you from selecting everything that needs updating. Taking a picture of your return doesn’t work. Picture comes out disfigured even if you try to take your own picture and upload it. Either way the picture isn’t legible even if the picture you take is legible. I have to keep closing the app and reopening it to move along in my return. App didn’t check for deductions. Horrible. Ended up using another service.
Have a Problem with TaxAct Express? Report Issue
Why should I report an Issue with TaxAct Express?
- Pulling issues faced by users like you is a good way to draw attention of TaxAct Express to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a TaxAct Express customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TaxAct Express.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
