Papa Pal: Find flexible work Reviews

by Worst App Created

1 star only because in-person jobs are visible . I am so very disappointed in PapaPal or job. I love helping elderly and have always wanted to become part of the papa pal team. I’ve tried 1 year ago and got denied , tried again in 2021 one and they never responded to me . I tried again 6 months after and I never had to do any phone interview by recording myself which was much easier .I wanted to do virtual visits because it suits my kids school schedule and my lifestyle . Anyways I got approved over 1 week now and I’ve set up everything they told me to do even clicked on the link to some newest version they told me was out but it looks the same when I did the update nothing happened it brought me to the same old or new app I’ve already had . It’s been over 1 week and all I could see is in-person visit and I’ve clicked on virtuals, change the locations in all different range 5 miles, 25 and max it to 120 aswel yet still nothing happened. Still seeing in-person visits only and sometimes when I change the location to the 5 miles it’s still showing up to 76 . I am not enjoying this and customer care took forever to get back to me . I’ve a car but I do not love to drive I use my car only to get my kids from school . I prefer to do virtuals and maybe in the future when all is over with then I can trust to take anyone in my car or may have opened availability by then

by JaxMunga

I just started using PapaPal and it’s already the worst app ever, they kept reminding me about doing my first task so that me and the person that referred me can get our bonus, only for them to say they paused it months ago even though up to a weak before I did my first task they was saying I need to do a task to get bonus. Everything you have to do is on an external site or app, getting paid and even sending in an ticket to dispute something you haven’t use a whole different platform. They don’t have humans at the support number they have all they do is send you to their live chat that I’m positive is a bot because of how everyone of them responded to my question.
Don’t waste your time with PapaPal.

SIDE NOTE: I looked for someone who was label as no pet only to go and see 2 big dogs at their house so they don’t even properly know how to screen their customers

by Jimcapp

After two or three months of trying to work for this company I finally had to give up and delete PapaPal today. Sad, because I am exactly the kind of person they should be looking for. A recent retiree, not that interested in the money, looking to help people and have a flexible work schedule. But after many tries at booking visits I had about a 40% success rate and it started to get discouraging and annoying. It is common to book a visit one day and wake up the next day with the visit gone from your queue. The help desk verified the commonality of this and admitted that it can be discouraging. I also had a few members cancel the day before the visit. On top of that PapaPal is a mess. I would suggest they immediately fire the company that supports PapaPal and revamp it. Most of the visits, I would say 90% or so, are for ‘house chores’. You don’t get the details on exactly how in-depth the cleaning is until after you accept it. If you try to cancel it you are threatened with a warning that it may impact your ability to book more visits. On a positive note, it felt good to help people who need it. I had pretty good luck with the help desk but had to use it way too often. I was paid the proper amount quickly.

by SheTrending.

I have started with this app a couple of months ago. I have been having issues with PapaPal for months. I have asked help several times and I have not still received the help that I needed. I have asked several times about the information link for signing up for Direct Deposit and I still have not received any help still and we are now in the month of December. I have called several times and the person that helped me are not sure how to help me. Meaning she does not know this and that. I have done my first call a couple of months during the time I have started and it dies not show proof of the person that I have contacted. I am mot understanding why I am not receiving the help that I am needing. PapaPal needs to be rebooted because some of the features are not responsive to changes. Especially when I am trying to update my informations. This business has potential but it is making a lot of people deactivate there accounts. I would like to continue my services as a PRN caregiver. And it would also be nice to add more patients that live in the Houston area to be an option. PapaPal needs to be fixed and promotes better with a state wide acceptance of services.

by Starr Fit Club (LA)

I have recently joined papa and think the concept of PapaPal is great for everyone especially the elderly in need. I have been back and forth sending support tickets to Papas support which have not been helpful at all. According to the papa app I downloaded to get started on boarding I am at the latest version of 1.45.0 and I have also prior to this review been asked to reset my phone completely (done), deleted the papa app (done), re-downloaded PapaPal (done), and yet nothing has changed. App function is barely functioning and the supposed new payment portal (should be stripe) according to when I joined shows an older version as Support has alarmed me of. Support says write a ticket to support, call or use the chat and I gotta say, if customer support is this difficult to use or receive any help it may just not even be listed. I need to know what I can do to update my app where it is functioning like they say it should including the bug fixes that were mentioned here on app information. I will change my review ratings if or when PapaPal is able to update and work. Developers, please help!

by Kaspian_

I live in the city of Chicago, where more than 25% of households don’t own a car (and many more who do own one, don’t drive regularly). Most of our neighborhoods are wonderfully walkable, and our public transportation and bicycle infrastructure are some of the best in the nation, with improvements being made all the time. In fact, a lot of the time it’s faster and easier to get around the city by bike than it is by car. And in the winter when it snows, public transit is your best, most reliable bet, although many people here are year-round cyclists.

Besides being wholly unnecessary, owning a car in a major city can also be very, very expensive — much more expensive than in other parts of the country.

I have a valid ID and a clean background. Why on Earth do I need to own a car in order to visit the elderly and those in need? Maybe you’d have more caregivers if you didn’t exclude anyone who isn’t already affluent enough to own and maintain a vehicle.

Plot twist: I do own a car, it is insured, and my driver license is current. However, I hardly ever drive and would not drive to these gigs. I don’t feel comfortable misrepresenting myself as a driver when I would be riding my bike, walking, or taking public transit.

Do better, “Papa.”

by Sasha Colding

So , I have Been with papa pal for a long time. I never use to have problems until I started getting notices that I was canceling my shifts to close to date. What I do not understand is that if you can MAKE YOUR OWN schedule you then when I cancel a visit that I just excepted but saw someone else with more need or close to me then it papas should not be punished. Not only have a been watched as if I am not doing my job correctly I wasn’t even getting paid for mileage until I said something. Papa pal needs to understand while we are helping those in need. You have allowed all employees to make their own schedule and cancel if needed. If you do not like this, then why do papas get to cancel at the last minute or refuse to answer when called upon. Possibly because you are getting money from their insurance? Employees should get more grace.

by Lavawolf1

Ok so I have been working with PapaPal for a few days and I think it could be better. I think it should allow us to take on job that are back to back. I only service a certain area and everyone I service is within a 10 to 15 min radius to me or each other. I am so detailed with my schedule that it annoys me to have so much open time on my schedule. We should also be allowed to take on and adjust schedules of clients, because as it stand so many of them get missed because they are close enough to someone servicing near by but it’s to close to or starts when one ends. Like if you finish with someone at 10 and some one right around the corner needed someone at 10 it shouldn’t be a problem to allow them to be picked up and made aware that the Pal is not to far away and if they are willing to allow the Pal up to 15 minute to reach them they could also get the services they need. Which would just adjust the schedule from 10 to 10:15 and the client still gets the help they need. I mean that would make sense that if a Pal wanted to help further they could. Which would cut down on individuals getting miss and neglected. Or at least allow booking 15 minutes apart not 30. I’m sure individuals who do these jobs know how to schedule themselves and how to navigate they areas on what’s best for the Pal and the Papa.

by Lol5!!:8'

Unfortunately ,my time is up with PapaPal, I had enough. When I first started 6 months ago PapaPal was all about companionship , running errands with member’s and small task . After I was sexually harassed by a 85 year old man ,I refused to visit any more males and only accept women .that was okay for a while until PapaPal basically turned into a cleaning service . I have gone above and beyond trying to please the members but it seems they want more . I have refused to deep clean members home which a few seemed to have an issue with but others understood. Today I refused to clean a members tub and toilet and she went ape$%it 😐I ended the visit early and reported her . The pay isn’t worth it and it honestly feels like I’m a maid .its not worth my time .

by Ashlynlemieux

Sometimes I drive an hour to a visits and the commute mileage was helping me pay for car repairs. If they keep cutting ways for us to get income, they will keep losing papa pals. They changed the customer service phone line too so it’s more difficult to get help. Another note, I reported a member for sexual harassment and then I got a warning from papa pals about cancelling visits and punishments for it. But I refuse to go to an appointment that I’m being sexually harassed at. I only cancel if I’m having car problems, am sick, or was mistreated at an appointment. Sometimes I drop an appointment for a “preferred pal” visit, but I never do that last minute. I like helping people, but I need to be treated with respect and be able to make enough money to keep my car in good condition and pay all my other bills too. I am the only income in my home, and I don’t have anyone to rely on. It’s just me.

by Maroe2152

I love PapaPal I like the fact that you get to do in person visit and if your not feeling to well you can also do virtual visits. What I don’t like is that once you have completed your visit it says go to my payment portal to view payment details. I feel like like the snout you was paid should b posted at the bottom of the visit. We shouldn’t have to b redirected to other page just to view the snout that visit was for. I also don’t like that we can’t respond to the customer support on the live chat. I also don’t like that we have to call or wait for customer service just to cancel an visit. And last but not least I hate that the system will show you right away how many visits you did but is slow to show how many hours you completed. You have to wait until you complete your next visit before the hours you did on the last visit shows up.

by Nicoleliolio

Great concept!! I adore the elderly and work already as a caregiver. We need more info before accepting jobs however. Basic stuff to keep the worker & client safe:
1- does the client have a cat or dog in the home? Right now it just says “has pets” (personally I’m highly allergic to cats so I can’t visit anyone with one, but there is no way for me to know this ahead of time. Which means I would need to ask after booking. And then cancelling if there is a cat!)
2. (I.e., if the client is in a wheelchair this is important to know. Especially if we are driving the client somewhere.)
3- memory or other health concerns? (if we know in advance, pals are better prepared. I can bring a simple card game for a memory care client, or I’ll know not to have that granola bar if the client has food allergies)

Also the pay is dismal- if you’re looking for a decent wage, try Instawork to be a dishwasher instead for $5 more an hour at least. For my state the pay is 75 cents above minimum wage.

No customer service support- chat is a bot and when you get connected with a human they don’t answer your question if it’s not one of the preselected ones, and disconnect you.

Like I said it’s an amazing concept, just needs more fine tuning.

by DSongbird

PapaPal provides a fabulous service, however, there are quite a few glitches to contend with, such as not being able to get in contact with support through the chat feature, because you are unable to respond. Also, it often drops calls as you begin a visit. It also gives a message saying “looks like you didn’t answer...” even though you did and if you wait to call at the exact start time, it causes you to be a few minutes late for the call, because you have to start over. It v would also be helpful to be able to add comments about the members when we complete visits, especially with someone you’ve spoken to several times.

by Ms. Bramble

I have been doing Papa Pal for several months. I enjoy meeting new people, helping the members and taking them where they need to go. They offer bonuses all the time and the hourly pay is getting better. You get reimbursed for mileage when you transport the members anywhere. The only thing I would ask them to change is still paying you for the time you have accepted for a visit. Because you can’t book back to back visits. So even if done a little early you should still be paid for that time that’s allotted for the visit. Other than that I love it. I have so many members that love me and request me all the time to come back to assist them.

by Joycezapata

I love working for Papa. The jobs is amazing, rewarding and there is a lot of seniors looking for some help. I live in Miami and there’s more than enough jobs to land. Everything is great, but PapaPal needs a lot of work.
First, it has this kind of felling like a cheap made app. The look and feel is just odd, is not neat or very well designed, graphically speaking. Its has a lot of errors, bugs and crashes. I mean, it works, but sometimes you just have to finds new ways or tricks to do your tasks in PapaPal . I think there’s a lot of opportunities to improve and what I would like to see in the future is:
1. To be able to upload a profile picture
2. Better look and feel of PapaPal
3. More filters when looking for visits like: preferred sex, language and more slot times.
4. Interactive map, where you can select on the map the visit that is more interesting to me to request.
5. Opportunity to have an in-chat section where you can communicate with the member and also from support. (Sometimes the link from chat support is broken).
6. Perks for levels
7. A rating system
8. And of course bugs, crashes and other technology stuff fixed.

by Jason W.S

I would rate 5 stars for the job itself. They pay great for part time and I love how you create your own schedule. You are almost your own boss. I love working with the pals and knowing in helping others as a living. The only reason it’s 4 stars is because PapaPal needs to be improved. It’s very slow like cancelling visits takes a while through the chat group. The biggest issue I have is leaving a review for the papa member themself. Unfortunately they make it so you can’t submit the review until you select a task you completed but some members don’t have any tasks to select! So it’s just constantly popping up when I refresh PapaPal and is a reoccurring problem. Besides that I really really can say for once I love my job and love working with the members. I wish there was benefits and more members so this can be my life long career because I wouldn’t complain a day.

by Chobahine

If you're thinking about getting PapaPal just do it. As long as you're eligible sign up and become a pal. I have met a lot of older folks and learnt so much from them plus there is a satisfaction that comes from knowing im making a positive difference in someone's life. If you're gonna sign up to be a pal, don't just do it for the money do it from a place of love. All the visits are in person and I promise they are worth it. So far I've only had one almost bad experience but I stayed calm, stood my listened and stayed to help the papa after a while they apologized and told me they were only disappointed that their usual pal didn't show up. Once you become a pal you matter to the people you meet, they always look forward to seeing you. I signed up and hesitated for a long while if this was meant for me and if it would be worth it but I have no regrets whatsoever😊

by Taunnaboo

I am writing my review to say that every since April 21 of 2022 I have had nothing but maturity good experiences with this company. As normal you will have people that are a little bit absurd and then you have the people that are just amazing beautiful soul people and those of the people that I enjoy working with the most I have a lot of prefer pals that I enjoy seeing every day to hear a new story to be around in their life it’s a blessing more than anything. Doing Papa Pal👵🏽👨🏽‍🦳 has helped me out a lot personally and help me develop my characteristics a little more and definitely my social skills. I enjoy making my pals smile and just being a part of their day and live even if it is for two to maybe five hours every visit. Papa Pal👵🏽👨🏽‍🦳 is a first come first serve when it comes to visit they do have amazing bonuses that can range from 15 to 25 extra dollars on top of your regular pay depending on the state. Overall I encourage everybody to try Papa Pal👵🏽👨🏽‍🦳 you can work from various group ages from newborn to a wise elder.

by Emersldrose

I have been working for Papa Pal for a little over a year almost a year and a half now. I have some regulars that I see all the time and I fill in with other people that I don’t see all the time or even new people. I love that I can decide whether I want just companionship or to drive someone somewhere help with groceries or housework. Getting to choose which clients you don’t want to go to and the ones you do is very much a plus. The the money is an extra bonus to helping people get me out of the house a few hours a day. And the fact that we get paid within two days usually sometimes. Is really a great feature. I love being a Papa Pal and I think my members like having me by my personal request. You don’t have to deal with bosses you don’t have to talk to somebody or all the time on the phone. But if there is an issue with the client or with the booking, you can pick up the phone and call and it’s always resolved immediately. I would recommend Papa Pal to anyone who loves working with the elderly or handicapped or people who are shut in. It makes you feel good. And you make them feel even better and you get paid. Win-win.

by MYGAMEISON

This is the most rewarding work. The members or Papa’s truly need help with little tasks they can’t do. If they didn’t have this app they would dwell on the fact that they can no longer do it themselves. Which would make them sad or they would attempt to do these little tasks (like changing a lightbulb) they could hurt themselves. On top of this, they enjoy your companionship and they need this connection. It makes them happy and you will love hearing their stories. They have been where we are but we have not been where they are. They are very interesting and insightful. If you listen you will get much information that you can apply in your own life from their experience. This companionship also helps their health and extends their lives. this app is the best service ever invented. For the Papa and the Pal! ❤️