Papa Pal Status

Last Updated on 2024-11-12 by Papa INC

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Common Papa Pal Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Papa Pal app on iOS and Android devices. Solve all Papa Pal app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Papa Pal iPhone Issues and Solutions

Papa Pal iOS app crashes, not working, errors
Papa Pal iOS app network issues
Papa Pal on iOS has black/white screen

Papa Pal Android App Issues and Solutions

Papa Pal has errors/crashing/not working
Papa Pal server network connectivity issues
Papa Pal has black screen

Papa Pal iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Papa Pal app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Papa Pal app crashes or not working on Iphone (iOS):

Close and restart the Papa Pal app on iPhone
Update Papa Pal app to the Latest Version for iOS
Uninstall and reinstall Papa Pal iPhone app
Update your iPhone to the latest iOS version

Fix Papa Pal on iPhone unable to connect to server/internet connection issues::

To resolve Papa Pal network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Papa Pal black/white screen (blank screen) on iPhone:

Follow the Papa Pal iOS app troubleshooting guide Here →

Papa Pal Android App Issues and Solutions

Fix Papa Pal not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Papa Pal app issues:

Force Stop the Papa Pal App
1. On android, goto "Settings" » click Papa Pal app. » click "Force Stop".

Update Papa Pal to the latest version on PlayStore

Clear Papa Pal App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Papa Pal app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Papa Pal.

Fix Papa Pal unable to contact server/ Papa Pal internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Papa Pal » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Papa Pal » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Papa Pal on android.

Solve Papa Pal black/white screens issue on Android:

Follow the Papa Pal android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Papa INC, developers of Papa Pal.

Verified email ✔✔

E-Mail: mobile@papa.com

Website: 🌍 Visit Papa Pal Website

Privacy Policy: https://www.papa.com/privacy-policy

Developer: Papa, Inc.

66.67% Contact Match

Developer: Papa, Inc.

E-Mail: mobile@papa.com

Website: 🌍 Visit Papa Care Website

53.33% Contact Match

Developer: Flipline Studios

E-Mail: support@flipline.com

Website: 🌍 Visit Papa Louie Pals Website

About this app

Papa Pals get paid to help older adults and families with things like companionship, transportation, house tasks, and errands. • Browse nearby visits in PapaPal and find the ones that work for you. • The Papa Pal app tracks your drive. • You’ll earn an hourly rate, plus bonuses, and other incentives. We're committed to creating safe experiences that build trust between our Papa Pals, members, and Papa. If you are a member who is eligible for Papa through your employer or health plan, visit the Papa Care app to get started. To start helping others, download the Papa Pal app. Ready to earn money with flexible hours and make a difference in your community? To learn more, view our Community Standards at papa.