Contact Imaging Edge Support

This thing is terrible. It's clunky, bug-ridden, and lacks basic functionality like the ability to transfer RAW files. Even some of the things it's supposed to be able to do don't work—I can't even transfer a full-res JPEG with this, although there's a setting to do that. This is why smartphones are eating the traditional camera industry's lunch—the workflow on a smartphone is so much smoother and more polished, compared to this barely-even-an-afterthought garbage that we get with "real" cameras. Seriously, this kind of trash software wouldn't even pass as a sophomore CS student's term project. Sony, you can do better. You make incredible cameras that push the boundaries of what technology can do. You lead the camera industry in multiple areas, from sensor design to machine learning. You even make some pretty decent smartphones. Please devote just a tiny, tiny fraction of your immense resources to making this app what it should be. If you can create a seamless interface between your cameras and your customers' phones and tablets, your cameras will gain much greater appeal to a generation of photographers who are currently turning their backs on the traditional camera industry en masse. This app could be the bridge that brings an effortless mobile workflow to photography enthusiasts and professionals, which would be immensely powerful and advantageous. You can do it!

I’ve been shooting with the a7riii since its released after upgrading from the a7rii. After learning that the remote function is barely usable with its connectivity issues, along with the fact that the tap to focus not being supported on the a7riii, I stopped using this app. Which is perplexing because the a7rii worked fine with it even when the app was called PlayMemories or something to that effect. It’s 2021 and I thought I’d try it again. The a7riii is at its latest firmware and lo and behold, it’s still just as I remembered. I guess it’s fine as an external monitor for a quick reference (if you can get a good connection) but without the tap to focus, there’s hardly a reason for me to have this app. This really sounds like I’m ranting about the a7riii rather than this app but I’d argue that the features of the app is part of the package and it’s severely lacking. Imagine all the money invested on this camera system only to be burdened by a feature that cameras costing fractions of its asking price does perfectly. And I heard that all of this also applies to the a7riv. Embarrassing.

Used it on a professional shoot today. Just so frustrating. Trying to use remote camera trigger via the Sony app is so close to useless. You can’t really change settings without minutes of lag and having to close app restart reconnect fiddle with camera which is 15 feet in the air. Pull it down, up down, up down, up down on busy city streets in 30 degree windy weather. What should take 5 minutes, take 1/2 hour. When it does trigger it won’t stop taking photos. Then because it took 100 it takes forever to process in camera. Wouldn’t stop when in mid burst, which is new. Switched to low burst still no effective control over shutter. Then needed different exposure. Because of this zero way to bracket. Even though I paid for bracket app, it’s not integrated into remote Sony app. Crazy that after years it’s not available. Always hate using Sony, much prefer Nikon shooting blindly, but needed wider Rokinon 10mm (35mm equivalent to 14ish) lens. Awful. Don’t get your app teams act together. Geez! Worked better 2 years ago. Put bracketing in app if people paid for it, I’d pay more, JUST FIX IT!