Contact Support
Company Name: Michael Fuller
About: Mobile VR Station is a media player designed for Virtual Reality with head
tracking. With this app you can view your Photos, Panoramas, Videos & Files
projected onto a virtual screen floating in space.
Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Mobile VR Station®. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Mobile VR Station®. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Michael Fuller
Verified email ✔✔
E-Mail: developer@mgatelabs.com
Website: 🌍 Visit Website
Privacy Policy: https://mgatelabs.com/privacy/
Developer: Michael G Fuller Jr
Read 4 Customer Service Reviews 😭😔💔
I love this app but then everything went haywire after I updated it I can't use any mods now I tried to lean them and even when I tried to data wipe it it wouldn't work and now I don't know what to do and I can't even get help because this app doesn't even have customer support
Move tool bugged since latest update
by Blitzkrieg917
since latest update the move menu doesn’t move the video where i’m looking anymore. It is always showing the video behind me by default.. if i turn 180degrees and use the move tool it NEVER stays..it always jumps back to 180 behind me.. usually i have to gradually work my way to 180..i move head 90 degrees and use the move tool and hope it sticks which it usually doesnt but if it does then i can move head another 90 degrees to were its where I want to be looking and sometimes takes 5 tries before i can get it to stick to where I’m looking.........major bug. please fix...before this update i never had issue with the move tool.....UPDATE: looks like for move tool to work you have to make sure you look at lower part of the screen, if you look higher it wont recognize it
Needs h.265 support
Vastly over- engineered
by DrGonzo62
Disappointing.
Half the VR video files I tried don't play back correctly. They either
don't play back in full screen or you still see the split between the
two frame half's.
But they play back in FE Fileexplorer - no problem using that app for my
videos at all. And it let's you access local file shares as well, like M
VR Station.
Seems to me that Mobile VR Station is so utterly over-engineered that it
not longer performs even the most basic task - playing back a VR video
without having to fuzz with the app for a day.
Again, most other VR players I tried do this just fine.
To add insult to injury, I've first tried to contact the developer to
get some help with this and all I could find was an FB page. Well, how
about I don't want to have an FB account just to contact this dev?
Too much work to have a simple support email for your clients? Guess so..
Had upgraded to the full version to. Bummer..
Anyway, this app is not recommended, unless you have nothing else to do
all day than trying to figure out how to work an app.
- Kyle
The app is great but...
by Thebrokenbackgamer
I loved this app. Its just the way it's advertised. Its a great video, photo, and music player. They thought about anything that can possibly make your life easier while using VR. The cinema room looks great too.
The one thing that made it bad was that it made me EXTREMELY dizzy afterwards. It took me a good hour to be able to move around without feeling like i was going to vomit. The next day I woke up and i was still dizzy. I don't directly blame the app, it could have been my settings, my phone, or mobile VR itself.
The app is great, but mobile VR isn't ready yet. I ran this on an iPhone 6s and the resolution is not optimal for VR. Videos are really blurry. I have use the plus iPhones before with VR, it is better but it still isn't enough. Headsets like the Oculus and the Vive use resolution close to 4k and 90fps, iPhones are only at 1080p at 60fps. iPhones are just not powerful enough.
This app is great but mobile VR on iPhones is not here yet.
Have a Problem with Mobile VR Station®? Report Issue
Why should I report an Issue with Mobile VR Station®?
- Pulling issues faced by users like you is a good way to draw attention of Mobile VR Station® to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Mobile VR Station® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mobile VR Station®.
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