Contact discovery Stream TV Shows Support
Published by Discovery Communications on 2023-12-04 About: discovery+ is the streaming home of Food, Home, Relationships, True Crime,
Paranormal and so much more. Watch the best real-life shows from your favorite
TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal
Planet, Discovery Channel and many more - plus catch exciting, can't-miss
Originals and exclusives you won't see anywhere else.
How to Contact discovery Stream TV Shows Customer Service/Support
Listed below are our top recommendations on how to get in contact with discovery+ | Stream TV Shows. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact discovery+ | Stream TV Shows. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Discovery Communications
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Developer: Discovery Communications LLC
E-Mail: [email protected]
Website: Visit discovery Stream TV Shows Website
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Privacy & Terms:
https://discoveryplus.com/terms
https://corporate.discovery.com/privacy-policy/
https://corporate.discovery.com/privacy-policy/#cappi
https://corporate.discovery.com/california_dns
https://help.discoveryplus.com/hc/en-us
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Reported Issues: 26 Comments
By Nancy Prillaman
2 weeks agoI am a subscriber. Why aren't you airing the new "My Lottery Dream Home"?
By Raymond Grauer
1 year agoWhy do I not see Dead Files season 15? I see it launched 2/26/23 however I don’t find anyway to view the show. Even on my FIOS system do I see the new shows. I am a plus viewer. WHY?
By Carolyn Santangelo
1 year agoI used to love the service but but I did sign up for a special offer for $99 cents for two months,that I canceled but I am going to get billed twice this month.I am going to cancel I have sent photos that I already paid this month.
By Linda echols
2 years agoTrying to cancel subscription I will block card if I get another charge
By Chantlie
2 years agoI am trying to cancel my subscription to discovery+
By Shankar Govind
2 years agoI tried to subscribe for discovery + premium plan, the money got deducted however the subscription is still not activated. It's been more than a month and the issue is still not resolved. Several emails have been sent but no one bothers to even respond.
By bill smarr
2 years agoneed to reset password
By Linda Gaulin
2 years agoHave Discovery Plus on family room tv. Tried to get it on bedroom tv but app keeps saying that email. Or password is Incorrect and will email me with proper info. No email ever comes. Have tried for 2 months to get Discovery Plus in bedroom and am very frustrated
By Sean
3 years agoThe contact info on this page is not for Discovery+ and needs to be updated. Right now it lists MURAL contact information. Can the site manager please update this information?
By Cynthia A Hern
3 years agothis is a JOKE shouldn't be this hard to pay for a channel
By Carolyn Hill
3 years agoI have been a cable t.v. customer with the Discovery channels for years. 10 days ago I purchased a new Verizon phone and have wasted days since trying to sign up for the free 6 month Discovery+ service offered. Like all the previous complaints posted, this app is IMPOSSIBLE.. It stated my own email was invalid. Error in email or password. I know my email is correct, so I have changed password over and over ( with stipulated uppercase, lowercase, number etc.). I still get ERROR. I've had Verizon tech open my account to see the actions as tried to sign up. They saw ERROR pop up before I finished confirming a password. It's been frustrating, exhausting and has robbed so much time. Existing Discovery t.v. customers should not have to pay extra to begin with. We're already paying cable for their channel.Now it's impossible to access their "better shows" offered. I'm tired of trying and wonder are these "better shows" worth it. Maybe it's just the relentless saturation of commercials that are persuasive.. Perhaps the Discovery + shows in reality are only as good as their app.
By Rob
3 years agoHello I am trying to sign up to your channel for the 3 tvs in my home so I've gone over and over again trying to enter my email password which I have been using for several months so I believe it's correct although I have tried all of the other ones I can remember from past years and it will not accept it so I went to the forgot your password thing and I can't get an email I've also tried that over and over again I've looked in my Spam folder I've looked in junk Everywhere please this cannot be that hard
By Brian Zalewski
3 years agoDiscovery Plus "customer service" is a freaking joke! I contacted them 3 days ago with an issue of their app crashing my Fire TV. I sent an email, waited hours for a reply asking for more information and then replied immediately. The next day I hadn't heard anything, so i asked if there was a faster means of getting support. Several hours later I got a reply apologizing for my difficulties, saying they were escalating my problem to their internal team and that someone would reach out to me shortly. 48 hours later, still nothing. I will DEFINITELY not be paying for this service after my free trial. What a joke!
By Beatrice Lee
3 years agoI tried to connect but was not able to get on free trial or regular discovery plus
By Geri Dipprey
3 years agoi am trying to get in to discovery plus and it keeps telling me my password is incorrect but they send me a message to change it i change it they send me a message something is wrong try again i am so tired of this i have had it for about 10 days and cant get into it
By Kimberly Kemp
3 years agoI have discovery plus on my phone an downloaded on my tablet with my account but it says on my tablet I have to subscribe again so do I have to pay to have app on my tablet? Even though I pay for it to be on my phone
By Linda Rhoney
3 years agoGetting error message 400 cannot connect to Discovery plus,I have internet connection.
By Tina Brown
3 years agoHelp from the first day that I got discovery plus I have yet to be able to watch anything on the stream I keep getting the error 400 no Internet connection but I clearly have internet two or three minutes into any show I get the error message I sent the email we correspond back-and-forth for two emails now for the last three days nobody will answer me they have no number for you to call and I’m still not able to watch discovery plus that I’m paying for this has got to be a joke it’s ridiculous that their customer service will actually do their customers like this
By Perry Clay
3 years agoI tried to open an account with y'all got as far as giving a password but when I tried to confirm the password accept denied it so my finger must have hit the wrong key to start with and it didn't match what I had written down and what I was confirming to I've been trying for the last 4 hours to get in touch with someone to restart the deal so that I can get streaming TV from Discovery Plus. Orby TV shut down I need something I live in the country I can get it over my internet would someone please contact me I would like to reopen my account but they keep telling me my password is wrong I would like to start over thank you. Clay
By SHARON HITE
3 years agoI ACCIDENTALLY SIGNED UP FOR DISCOVERY PLUS TWICE. I ATTEMPTED TO DELETE ONE ACCOUNT, BUT DISCOVERY PLUS IS STILL BILLING ME FOR ONE ACCOUNT BUT I DONT HAVE AN ACCOUNT SO I CANT WATCH ANY SHOWS. IVE TRIED MULTIPLE TIMES TO CONTACT YOU BUT WITHOUT ANY SUCCESS. COULD YOU POSSIBLY HELP ME WITH THIS ISSUE!!! I MISS MY DISCOVERY PLUS SHOWS! I’D BE VERY GRATEFUL IF YOU COULD ASSIST ME IN GETTING THIS STRAIGHTENED OUT!!! THANK YOU!! 765-716-5284
By Emma Faust
3 years agoKeep getting an error 400 saying I am not connected to the internet but I most certainly am.
By Patricia OConnor
3 years agoI want to cancel my subscription to discovery plus. Problem cancelling on line. Help me please. I will block u on my card if I have to. 607 286 7055. Please give me a number to call.
By Furman Smith
3 years agoI have the app on my phone but I want to also get it on my Roku TV. I am asking for your help in doing so.
By Kimmew19
App won’t work on several devices after updating
I’m really frustrated! I started using the app at the start of January, and it worked perfectly fine on two devices - my FireStick and LG smart TV. The LG tv is the main device I use. I think I’ve used the app almost every day since downloading. I opened the app yesterday, 1/18, and got a message saying there was an update, so I installed it and tried launching the app. The Discovery+ logo popped up on the screen and stayed there…the app wouldn’t go any further. I turned my tv off, waited a few minutes, and turned it on to try again. Same thing - just a frozen screen with the logo. I gave up and decided to try again today, thinking it just needed some time. Nope. It will not work. I even deleted the app and reinstalled it…nothing! I decided to then check my account to see if there was anything I could do. I signed in on my phone’s browser and was then prompted to download the app, so I did. I got all the way through the process and when I attempted to launch it on my iPhone, I got a message saying it’s not available in my area! What?! It still won’t work on my TV. What’s going on? I was a very happy customer (I love the selection of channels and programs from Discovery+) and now I’m the complete opposite. Please provide an update and/or solution.
By GoreObsessed1975
Screen mirroring ability on tv is (apparently) a must to Chromecast
As others have said, the app works horribly (or not at all sometimes) with Chromecast. Yes, the content available is fantastic, which makes this casting issue so frustrating. I have contacted the help team, multiple times about this. I’ve done every suggestion they’ve given (cleared cache, re-downloaded the app, reset my WiFi, etc.) and nothing helps. I will say the team are always very responsive and try to help. But what I learned from one team member after all of these suggestions failed is that unless you have a tv/setup that enables screen mirroring on your tv, attempting to Chromecast will continue to be problematic. That’s unfortunate considering many people don’t have this option, including myself. I have an iPhone, but not a newer tv capable of this. It feels a bit disingenuous to find this out AFTER I’d paid for a subscription. I’ve continued to keep my subscription because the amount of content is great, but will not be renewing at the end of this month. To potential customers I would say be wary if you plan on Chromecasting but don’t have the screen mirroring function on your tv. To the potential developer’s response- I have already been through the help process and suggestions. I don’t need to go through it again. I just need the Chromecasting to be vastly improved. Please fix this!
By Join.The.Hunt
I wish they would fix their issues
I don’t know what it is with this streaming site, but I seem to have issues with them all the time. I will watch multiple episodes of a show and the close the app or leave the web page for the night, when I come back to the main page, it will tell me I have episodes I watched and finished in my to be continued section. Then with just the app, all the shows start mute in the beginning and it either comes on in a minute or I have to rewind for it to kick in. Now the subtitles come on every episode, even though I just turned them off on the previous episode and every setting on my AppleTV says no subtitles. Also, at first the subtitles were set to Automatic (Recommended), but when I deleted and reinstalled the app for the probably 20th time since signing up, now the subtitles turn on at English, no longer the automatic option and unless I’ve missed an option somewhere I can’t get them to just stay off. I have no problems when any of the other streaming apps and I pretty much have them all. This is the only one that has been a headache since I got it. If it wasn’t for some of the shows, I would of canceled it the 1st day…. Forgot to add, that episodes will go in an out of being clear to fuzzy pictures, when watching and again it’s the only streaming services that does it.
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