Fort Jackson app not working? crashes or has problems?

Fort Jackson Status

Published by Fort Jackson Public Affairs

The app is targeted to visitors who visit Fort Jackson and to the Soldiers,
Families and civilians who work and live here. The main purpose of the app is to
provide quick, accurate information on the multiple organizations and places of
interest on the installation.

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Common Fort Jackson Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Fort Jackson app on iOS and Android devices. Solve all Fort Jackson app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Fort Jackson iPhone Issues and Solutions

Fort Jackson iOS app crashes, not working, errors
Fort Jackson iOS app network issues
Fort Jackson on iOS has black/white screen

Fort Jackson Android App Issues and Solutions

Fort Jackson has errors/crashing/not working
Fort Jackson server network connectivity issues
Fort Jackson has black screen

Fort Jackson iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Fort Jackson app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Fort Jackson app crashes or not working on Iphone (iOS):

Close and restart the Fort Jackson app on iPhone
Update Fort Jackson app to the Latest Version for iOS
Uninstall and reinstall Fort Jackson iPhone app
Update your iPhone to the latest iOS version

Fix Fort Jackson on iPhone unable to connect to server/internet connection issues::

To resolve Fort Jackson network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Fort Jackson black/white screen (blank screen) on iPhone:

Follow the Fort Jackson iOS app troubleshooting guide Here →

Fort Jackson Android App Issues and Solutions

Fix Fort Jackson not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Fort Jackson app issues:

Force Stop the Fort Jackson App
1. On android, goto "Settings" » click Fort Jackson app. » click "Force Stop".

Update Fort Jackson to the latest version on PlayStore

Clear Fort Jackson App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Fort Jackson app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Fort Jackson.

Fix Fort Jackson unable to contact server/ Fort Jackson internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Fort Jackson » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Fort Jackson » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Fort Jackson on android.

Solve Fort Jackson black/white screens issue on Android:

Follow the Fort Jackson android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fort Jackson Public Affairs, developers of Fort Jackson.

100% Contact Match

Developer: Fort Jackson

E-Mail: [email protected]

Website: Visit Fort Jackson Website

77.42% Contact Match

Developer: TRADOC Mobile

E-Mail: [email protected]

Website: Visit TRADOC Mobile Website

About this app

The main purpose of FortJackson is to provide quick, accurate information on the multiple organizations and places of interest on the installation. FortJackson is targeted to visitors who visit Fort Jackson and to the Soldiers, Families and civilians who work and live here. FortJackson relies primarily on map functions and the ability to call organizations on the installation.