UNIL Campus app not working? crashes or has problems?

UNIL Campus Status

Last Updated on 2024-11-01 by Université de Lausanne

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Common UNIL Campus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot UNIL Campus app on iOS and Android devices. Solve all UNIL Campus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

UNIL Campus iPhone Issues and Solutions

UNIL Campus iOS app crashes, not working, errors
UNIL Campus iOS app network issues
UNIL Campus on iOS has black/white screen

UNIL Campus Android App Issues and Solutions

UNIL Campus has errors/crashing/not working
UNIL Campus server network connectivity issues
UNIL Campus has black screen

UNIL Campus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever UNIL Campus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix UNIL Campus app crashes or not working on Iphone (iOS):

Close and restart the UNIL Campus app on iPhone
Update UNIL Campus app to the Latest Version for iOS
Uninstall and reinstall UNIL Campus iPhone app
Update your iPhone to the latest iOS version

Fix UNIL Campus on iPhone unable to connect to server/internet connection issues::

To resolve UNIL Campus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix UNIL Campus black/white screen (blank screen) on iPhone:

Follow the UNIL Campus iOS app troubleshooting guide Here →

UNIL Campus Android App Issues and Solutions

Fix UNIL Campus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent UNIL Campus app issues:

Force Stop the UNIL Campus App
1. On android, goto "Settings" » click UNIL Campus app. » click "Force Stop".

Update UNIL Campus to the latest version on PlayStore

Clear UNIL Campus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "UNIL Campus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch UNIL Campus.

Fix UNIL Campus unable to contact server/ UNIL Campus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click UNIL Campus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got UNIL Campus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch UNIL Campus on android.

Solve UNIL Campus black/white screens issue on Android:

Follow the UNIL Campus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Université de Lausanne, developers of UNIL Campus.

About this app

UNIL Campus is the official app for the UNIL community. It tells when and where your next class is, helps you find the menus of each cafeteria, gives you access to your course documents, tells you how much money you have on your Campuscard, pinpoints your location on a detailed campus map, allows you to print easily, searches through the directory of UNIL people, and much more!