Contact M-PESA for Business

Contact M PESA Support


Company Name:

About: The M-PESA for Business app is the easiest way for M-PESA merchants to transact
and track M-PESA collections and disbursements. In this initial version,
merchants will be able to: Track business growth · View your
organization’s Money-in and Money-out trends from a performance graph.


 
  2026-02-11

M PESA Customer Service 💢

Hard-to-find customer service info can be a red flag. Is M PESA Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Safaricom Limited



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit M-PESA Website

Privacy Policy: https://www.safaricom.co.ke/images/Downloads/Terms_and_Conditions/C1_Safaricom_Data_Privacy_Statement.pdf

Developer: Safaricom Limited





Can I trust M PESA app?

Protect your data and wallet. We investigate the developer's website (Safaricom.co.ke), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.5 out of 5

Can’t download statement

2025-02-25

by Kya-khu-lager

Permanently has this error message “error trying to fetch latest transactions” well try smarter

Useless App

2025-02-26

by Ziggydraxler

Not showing recent transactions
so devastating dont depend on this app for your daily transactions

Not working

2025-02-27

by Kazoo2345

Faulty app does not send statements to clients.Poor!!




Have a Problem with M-PESA for Business? Report Issue




Why should I report an Issue with M-PESA for Business?

  1. Pulling issues faced by users like you is a good way to draw attention of M-PESA for Business to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a M-PESA for Business customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using M-PESA for Business.


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