Well app not working? crashes or has problems?

Well Status

Last Updated on 2020-07-02 by Luni

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App has problems

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Common Well Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Well app on iOS and Android devices. Solve all Well app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Well iPhone Issues and Solutions

Well iOS app crashes, not working, errors
Well iOS app network issues
Well on iOS has black/white screen

Well Android App Issues and Solutions

Well has errors/crashing/not working
Well server network connectivity issues
Well has black screen

Well iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Well app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Well app crashes or not working on Iphone (iOS):

Close and restart the Well app on iPhone
Update Well app to the Latest Version for iOS
Uninstall and reinstall Well iPhone app
Update your iPhone to the latest iOS version

Fix Well on iPhone unable to connect to server/internet connection issues::

To resolve Well network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Well black/white screen (blank screen) on iPhone:

Follow the Well iOS app troubleshooting guide Here →

Well Android App Issues and Solutions

Fix Well not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Well app issues:

Force Stop the Well App
1. On android, goto "Settings" » click Well app. » click "Force Stop".

Update Well to the latest version on PlayStore

Clear Well App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Well app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Well.

Fix Well unable to contact server/ Well internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Well » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Well » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Well on android.

Solve Well black/white screens issue on Android:

Follow the Well android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Luni, developers of Well.

About this app

Quit smoking, lose weight, treat a phobia or reduce stress ... many pains that can now be treated in depth by communicating with your unconscious. This method helps you to deal with issues relating to your childhood or trauma. We made hypnotherapy accessible in mobile application format. Build your timeline according to your needs. This is not entertainment hypnosis so no worries. Let yourself be guided by our sessions. The benefits are deeper and longer lasting than other methods.