Contact Chatwoot

Contact Chatwoot Support


Company Name:

About: Stay connected with your customers anytime, anywhere with the Chatwoot app.
Here’s how it helps your business thrive: **Never miss a new customer**:
Seamlessly engage with potential leads in real time.


 
  2026-03-23

Chatwoot Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Chatwoot Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Chatwoot Inc



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Chatwoot Website

Privacy Policy: https://www.chatwoot.com/privacy-policy/

Developer: Chatwoot Inc





Can I trust Chatwoot app?

Protect your data and wallet. We investigate the developer's website (Chatwoot.com), verify they're legit, and uncover hidden scams or complaints.




2 Most reported problems 😔💔

4.1 out of 5

Great app, but still needs some polish

2025-03-08

by Michael - Loopz

I’ve been using Chatwoot for over a year and overall like the app. However the app doesn’t pickup updates to chats when navigating from a chat notification into an already open chat screen. I need to go back to the chat list screen, refresh and click back into the chat screen.

Incredible

2025-03-09

by Marybethnana

Keep up the great work guys.

This product works flawlessly




Have a Problem with Chatwoot? Report Issue




Why should I report an Issue with Chatwoot?

  1. Pulling issues faced by users like you is a good way to draw attention of Chatwoot to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Chatwoot customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Chatwoot.


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