Contact Ryde Support
Company Name: Ryde Technology AS
About: Go wherever you need with Ryde!
A practical, fun and environmentally friendly
transport solution to take you from A to B. Simply find a scooter nearby,
unlock, and drive to your destination.
Ryde Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: support@ryde-technology.com
Verified email ✔✔
E-Mail: support@ryde-technology.com
Website: 🌍 Visit Ryde Website
Privacy Policy: https://www.ryde-technology.com/privacy-policy/
Developer: Ryde-Technology
3 Most reported problems 😔💔
Worst scooter app
by Chrisman1992
They have a bugged system that bans you from renting scooters if their system evaluates your parking picture incorrectly enough times. These scooters are supposed to create convenience for the user. I am finding myself spending more time appealing bans and unable to rent scooters than I am actually riding them.
It’s a shame too, I used to love this app, I have almost 1000 career rides. But I switched to Tier and have never looked back.
Fix this app. Otherwise it’s a 1 star and no more.
Customer support that doesn't support
by Laumazaur
Super buggy client support, no ongoing conversation possible so with every answer you have to start a new ticket. You can't see the files you've added and the agents sent me through loops and hoops for weeks for a 1 eur transaction all because their app had glitchy payment options. It's really sad to see that for 1 eur they're happy to lose customers in 21st century.
Scam
by Qõ
Avoid. They charge you without notice when signing up! Customer service does not answer and won't return your money.
Have a Problem with Ryde - Always nearby? Report Issue
Why should I report an Issue with Ryde - Always nearby?
- Pulling issues faced by users like you is a good way to draw attention of Ryde - Always nearby to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ryde - Always nearby customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ryde - Always nearby.
