Contact FareRyder

Contact FareRyder Support


Company Name:

About: We tailor each ride to your specific preferences. You pick the mood, temperament
of each ride, and even plan stops between pickup and drop off.


 
  2024-03-03

FareRyder Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: support@fareryder.com

Website: 🌍 Visit FareRyder Website

Privacy Policy: https://fareryder.com/privacy/

Developer: FareRyder LLC








3 Most reported problems 😔💔

4.5 out of 5

Why go live if they’re not ready?

2022-04-28

by Tiff54983

I was thrilled to support a black-owned app. It let me book a ride and charged me before telling me it’s not even available in my city. Tried to contact support for a refund but it’s not even set up yet so I lost the money.

Impossible to remove your data from this app

2022-05-05

by Muzicfan79

There is no place to delete your info on this app. Serious privacy issues if you ever decide to remove this application. And forget costumer service. Never got a reply. Beware

Need more drivers and better customer service

2022-05-12

by Someone In The World 194

I was intrigued by this app because it’s local but my ride was 20mins late, causing me to be late to work, never showed up, was in Capital Heights meanwhile I was in Hyattsville, and after canceling my ride they kept my money and tip?!? That’s $20 for a ride I never even saw compared to uber $10 and guaranteed refund + ride credits. Y’all are going to have to improve if you’re going to be in a competitive business.


Have a Problem with FareRyder? Report Issue




Why should I report an Issue with FareRyder?

  1. Pulling issues faced by users like you is a good way to draw attention of FareRyder to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a FareRyder customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FareRyder.


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