Contact Relax Jigsaw Puzzle Support
Company Name: MALPA GAMES
About: Relax Puzzles (Relax Jigsaw Puzzles) are puzzles for adults and children. This
puzzle game lets you complete puzzles for free offline, including puzzles made
from your photos.
Relax Jigsaw Puzzle Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MALPA GAMES
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Relax Jigsaw Puzzles Website
Privacy Policy: https://malpagames.com/privacy-policy
Developer: Malpa Games
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3 Most reported problems 😔💔
Trouble with App freezing
by HocusAndPocus123
Love this puzzle game. Was having no trouble at all until tonight it froze up on me and in order to play again I had to delete it which made me loose all my progress and awards. So frustrating because this was my favorite puzzle game. I had tried everything to unfreeze it like shutting down Ipad multiple times, unloading it from my iPad in settings and nothing. It was just a gray blank page everytime I opened it with a arrow at the top to go back and a prize box and kept hitting those and still nothing so I deleted it to see if that would get it back and it did but I lost all my puzzles I had finished with all my prizes and awards and puzzles bought but at least I Can do them again but frustrating and hope it does not do it again. But I was wrong download this again. and played twice and now frozen again and lost all progress again I took a screenshot but this does not give option to put it on here to show you
Years ago I gave this 5-stars…but not now
by SalmonKing52
I have been enjoying Relax puzzles for a good number of years. Excellent, relaxing game…until now. I don’t know what happened after your latest update but the game no longer shows my completed puzzles nor does it give me the option of continuing my current puzzle. Granted…sometimes I go a month or longer in between plays but really? Making a person start their puzzles all over again with no record of puzzles completed? This was a 5-star game…now it’s not even worth 2 stars! ***EDIT***. Developer staff has been totally unresponsive after multiple emails. For this reason I, lower the stars to 1.
puzzles don't stay downloaded
by Jet327
Love the puzzles and the app...BUT the puzzles have to be downloaded nearly EVERY time I want to play a puzzle. This is NOT relaxing and does not allow me to play any time anywhere without internet access as advertised. This is true for the collections I got by redeeming 'coins' AND the MULTIPLE collections I bought with my cash money. This is unacceptable on many levels. I want to download my puzzles ONCE and play any time any where I want especially when I pay my cash for the collections. If you cannot resolve this issue then I want a refund for all my cash purchases. I would really prefer that you fix the isuue so I only have to download puzzles when I buy them (or redeem coins). Thanks in advance for your attention to this matter.
Have a Problem with Relax Jigsaw Puzzle for Adults? Report Issue
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