Contact Jigsaw Bug Support

by Farmgirl392

12 March: Still buggy. Still freezing. No other app does this. Twice in one day!!!
25 February 2019 App will not open. deleted it; re-downloaded it. Still will not open. Why has this persistent BUG still not been corrected? This app is well named. It is a bug, all right. I want my money back. Complete ripoff.
23 January 2019: I have lost count if the number if times I have had to delete this app and then reload it to get it to work. I have a very expensive, very reliable phone. No other app has this problem. Why dies this problem continue?
20 January 2019--app freezing yet again.
This app worked for about two weeks after its last upgrade. Now it is again frozen. Deleting it and re-loading it gets it going again, but only temporarily. Why is this still a problem? I really would think twice before spending money for puzzle images because you will find that you often cannot use them.

by Myfriendscallmebill

Over time they've increased the number of ads, and increasinly often beg for reviews, have made it harder to use, and it has the extremely frustrating practice of showing me an advertisement for new puzzles just a few seconds after I have completed an old puzzle, disrupting my enjoyment of having completed it. And to think I paid for this.

UPDATE: they have become even more pushy and obnoxious about trying to get you to buy extra puzzle packs. For example, I had started looking at the pictures that came in a new pack, I had only looked at a few pictures, when they popped up a dialogue asking "are you ready to buy?" Well no, I had only just started looking to see if I like to the pack. Why even let me preview the contents of the pack if you are not going to let me finish looking around before pressuring me to buy?

by CAVPR

We do like the variety of puzzles and the beautiful colors but we seldom use this app. Our favorite app is Jigsaw Puzzle Collection HD mostly because it offers an option for square pieces and many colored backgrounds. When you play as many puzzles as we do, it is nice to have the square pieces to have some difficulty. We love doing difficult puzzles especially when there is a clock on the app I mentioned. You can take turns and see who can complete the puzzle faster or take turns placing a piece of the puzzle and beat your quickest time. This app does not offer square pieces (a long time ago, I asked if they could include this shape but they said they would look into it if they ever upgrade) and this app doesn't offer many colored backgrounds making it difficult to see the pieces. We really want to play these puzzles more because we love the pictures but it is too easy. We hope they include more difficulty soon by adding the option of square pieces.