Contact SocialGood Support

by Jslade24

I downloaded this app because of a promo that was offered where if I spent $30 or more from a certain store, I would receive $50 worth of SocialGood stock. I originally received the bonus, but then they took it away because their “price conversions” are different. They have no phone number which is suspicious so I emailed them. It took several weeks between responses only to tell me they won’t do anything even after I sent screenshots to them showing I spent more than $30. Furthermore, what was left of the stock I had tanked instantly. Please for the love of whatever god you believe in, do not download this app and throw your money away.

Edit: I recently received a message stating that they don’t count taxes and shipping fees for the SG crypto back as stated in the store conditions. Not only was that irrelevant for my case and they still refused to grant the bonus I deserved, but I looked at the store conditions and there was no mention of that rule anywhere on their website or through any third party offering the promo. I was told to contact a support page if I had any other problems, but the link I got sent did not work and took me to some weird url. I truly wish I could give this app zero stars.

by TheRealPanico

So I caught the Bonus of $200 sign up deal by referral from friend.
All you had to do was purchase $30 or more items of your choice of store “Inside SocialGood App”, wait for approval and you’ll be able to withdraw. They where very clear about how you order and gave good instructions how it works. I ordered some small equipment that’s cost me at least $47 on Aliexpress when it said 100% crypto back. I also referred someone who also caught the deal. It took 4 months to be approved. Now, SocialGood changed the rules so where you can’t withdraw your bonus. They locked the withdrawals and changed it to $300 to withdraw but not the bonus. So basically you’ll have to spend a bunch of times to get your own money back through percentages but again, not the bonus, to withdraw up to $300. It’s the most disrespectful thing I’ve ever dealt with and feds need to be watching cause this is fraud completely. Don’t waste your money. Now they saying I can withdraw $30 of what is less than spent but not the bonus. They instructions of the bonus does not tell you that it can’t be withdrawn. They need to be checked and all the people who got caught in the fire trap, we should petition.

by Zundra

Social good in all their wisdom decided to start a big referral program without having proper security checks in place to prevent fraud. Now they are apparently “investigating” and have locked all bonuses up and not allowing withdrawal. Simple implementing KYC and only allowing verified users to claim bonus could fix this issue, but SocialGood finds it better to spend over a month so far digging into the issue while holding legit customers funds hostage. This is unacceptable and borders on false advertising at this point. Support is clueless and there is radio silence beyond the occasional “wait” and “be patient” response. I would advise any potential new customers to steer clear of this app until they get their act together. Edit: KYC has been implemented, but SG is still holding bonuses hostage because of their fake fraud investigation. If you have KYC in place, why is there a need to investigate? Just release money to verified customers and you’re done. Also the telegram admin (namely Arman) are deleting any comments critical of SG which is very authoritarian. Terrible project stay away!