ECHO app not working? crashes or has problems?

ECHO Status

Last Updated on 2024-06-26 by Bred Ventures Inc

I have a problem with ECHO

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Connection

50.0%

Not working

50.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ECHO Problems 😠👌🔥

- Brand of treadmill not initially listed in available manufacturer list

- App takes control of Apple Watch, closes rower complication, and mirrors HR shown on monitor

- Update requiring another payment or it will stop tracking at 20 minutes

Have a Problem with ECHO: Watch Heart Rate Monitor? Report Issue

Common ECHO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ECHO app on iOS and Android devices. Solve all ECHO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ECHO iPhone Issues and Solutions

ECHO iOS app crashes, not working, errors
ECHO iOS app network issues
ECHO on iOS has black/white screen

ECHO Android App Issues and Solutions

ECHO has errors/crashing/not working
ECHO server network connectivity issues
ECHO has black screen

ECHO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ECHO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ECHO app crashes or not working on Iphone (iOS):

Close and restart the ECHO app on iPhone
Update ECHO app to the Latest Version for iOS
Uninstall and reinstall ECHO iPhone app
Update your iPhone to the latest iOS version

Fix ECHO on iPhone unable to connect to server/internet connection issues::

To resolve ECHO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ECHO black/white screen (blank screen) on iPhone:

Follow the ECHO iOS app troubleshooting guide Here →

ECHO Android App Issues and Solutions

Fix ECHO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ECHO app issues:

Force Stop the ECHO App
1. On android, goto "Settings" » click ECHO app. » click "Force Stop".

Update ECHO to the latest version on PlayStore

Clear ECHO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ECHO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ECHO.

Fix ECHO unable to contact server/ ECHO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ECHO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ECHO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ECHO on android.

Solve ECHO black/white screens issue on Android:

Follow the ECHO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bred Ventures Inc, developers of ECHO.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Cardiogram Website

Privacy Policy: https://cardiogram.com/privacy/

Developer: Cardiogram, Inc.

About this app

Use this app to connect your Apple Watch and receive heart rate on your Peloton®, iFit®, Zwift®, Precor®, Life Fitness®, Nautilus®, Echelon®, NordicTrack®, Bladez®, SOLE®, Wahoo® app, and Schwinn®. this app works with indoor cycling bikes, treadmills, ellipticals, climbers, or any other workout equipment that supports connecting to a Bluetooth heart rate monitor. We value your privacy and never store, share, or sell any user information. this app requires access to Health to read heart rate from your Apple Watch. Heart rate data is never stored or shared. this app simply receives heart rate data from your Apple Watch via Health and delivers it to your connected device. Connect your Apple Watch heart rate to your gym equipment - for free! ECHO requires a connected Apple Watch to function properly. PLEASE TEST THE FREE VERSION OF ECHO TO ENSURE COMPATIBILITY WITH YOUR DEVICE BEFORE YOU PURCHASE. The this app Heart Rate app is made by independent app company PK Fitness Apps Inc.