Contact Clair Support

Been using this app for a while but after they’re latest update I can not even enter my password -the entire page is unresponsive. Can’t select “back” or “?”, the bar to type just blinks but the keyboard won’t pull up and my saved password prompt doesn’t pull up and even when it does and I enter my phones passcode to apply my saved password it doesn’t get entered and the bar continues to blink. I’ve contacted support but they have no way of allowing any account holders to login through a desktop. They’ve just told me to use my Clair card to access funds but the whole point of Clair is advancing your wages which can only be done through the app. So I can’t make any online purchases. They’ve “escalated” this issue but their internal escalation team isn’t even in office and MAYBE I’ll get a reply in 24 hrs but if they’re not in office on a Saturday why would they be in office on a Sunday which means this won’t get resolved until Monday if it even gets resolved I’ll have gone over 72 hours with no access to my account. I’ve uninstalled the app several times and nothing seems to resolve it. I’d say stay away from this app. Once I’m able to login I’m pulling all of my money and never using Clair again.

How does this help when u have no options only allowed to use thier card and only allowed to advance what u put on it not what you actually have availble it’s a waste of time and for this people who need thier money so they can get to work can’t even get any money until there check comes in and only what they put in I won’t put all my money in a card I don’t have and won’t get for at least a month nope so I’m just going to unenroll this is. Huge waste of time and not of valu customer service not a lick of English speaking people and only wanted to quote reviews about there virtual card nope I’m not doing and will be talking to my employer about switching companies is a waste of time

Foolishly I connected this app with my payroll direct deposit. Someone hacked my email and then from that point was able to log into my account change the email address and the phone number. They do not need any more information they were able to clear all the money from my account. Claire did not help me. They said that because I could not verify the email and phone number any further. There is nothing they can do. I had to go and file a police report and now I have to let the police deal with getting my money back. Do not link anything to this banking app!