Başkent Mobil app not working? crashes or has problems?

Başkent Mobil Status

Last Updated on 2024-03-07 by Ankara Büyükşehir Belediyesi

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Common Başkent Mobil Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Başkent Mobil app on iOS and Android devices. Solve all Başkent Mobil app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Başkent Mobil iPhone Issues and Solutions

Başkent Mobil iOS app crashes, not working, errors
Başkent Mobil iOS app network issues
Başkent Mobil on iOS has black/white screen

Başkent Mobil Android App Issues and Solutions

Başkent Mobil has errors/crashing/not working
Başkent Mobil server network connectivity issues
Başkent Mobil has black screen

Başkent Mobil iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Başkent Mobil app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Başkent Mobil app crashes or not working on Iphone (iOS):

Close and restart the Başkent Mobil app on iPhone
Update Başkent Mobil app to the Latest Version for iOS
Uninstall and reinstall Başkent Mobil iPhone app
Update your iPhone to the latest iOS version

Fix Başkent Mobil on iPhone unable to connect to server/internet connection issues::

To resolve Başkent Mobil network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Başkent Mobil black/white screen (blank screen) on iPhone:

Follow the Başkent Mobil iOS app troubleshooting guide Here →

Başkent Mobil Android App Issues and Solutions

Fix Başkent Mobil not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Başkent Mobil app issues:

Force Stop the Başkent Mobil App
1. On android, goto "Settings" » click Başkent Mobil app. » click "Force Stop".

Update Başkent Mobil to the latest version on PlayStore

Clear Başkent Mobil App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Başkent Mobil app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Başkent Mobil.

Fix Başkent Mobil unable to contact server/ Başkent Mobil internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Başkent Mobil » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Başkent Mobil » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Başkent Mobil on android.

Solve Başkent Mobil black/white screens issue on Android:

Follow the Başkent Mobil android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ankara Büyükşehir Belediyesi, developers of Başkent Mobil.

About this app

Ankara’nın akıllı mobil uygulaması Başkent Mobil sunduğu hizmetler ile vatandaşın işini kolaylaştırıyor, sosyal yaşam kalitesini artırıyor. Sokaktaki hayvanlarının tüm ihtiyaçları için artık özel bir birim var. Yollarda ve çevrede gördüğün aksaklıkları uygulama içinden hemen çek gönder, işleme alalım. Başkent için projen varsa bizimle paylaş, oylayalım, gerçekleştirelim. Olası doğal felaketler ve olumsuz hava koşulları için seni bilgilendiriyoruz. Büyükşehire ait tüm park ve bahçeler artık elinizin altında. Ankara genelinde yapılan tüm çalışmaları güncel olarak takip et. E-demokrasi özelliği ile halkın projelere katılımını sağlıyor. Faaliyetlerimize gönüllü ol, başkentimize birlikte değer katalım. Tek tuşla, hasta nakil ambulans talebi oluştur, en kısa sürede gelelim.