Contact Vuba Vuba

Contact Vuba Vuba Support


Company Name:

About: Vuba Vuba is a pan African e-commerce platform that provides a convenient
solution for residents in Kigali, and other parts of the country to order meals
and daily essentials for delivery to their homes or offices within 1
hour. [:mav: 2.


 
  2025-02-12

Vuba Vuba Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ESICIA LTD



Verified email ✔✔

E-Mail: developer@vubavuba.rw

Website: 🌍 Visit Vuba Vuba Website

Privacy Policy: https://vubavuba.rw/privacy.php

Developer: ESICIA LTD








3 Most reported problems 😔💔

3.1 out of 5

Complaints

2025-02-16

by Flash 250

I place my order to receive a message after 70 minutes that they have started preparing my order, I’ll be here editing my review or deleting it if I receive a valid reason why my order took more than 90 minutes to be delivered.

No other option

2025-02-17

by Murekatete

You don’t have another option. Terrible service and you can’t rate restaurants after they do - or don’t - deliver. They will follow up with you and do nothing to correct the issues they have with their partners.

This is the worst app I’ve ever used

2025-02-18

by Babshsba

I can’t wait for Uber eats or DoorDash to be available in Rwanda. This app is garbage, doesn’t accept non Rwanda numbers lol, customer service is non existent and they don’t seem to care about improving customer experience


Have a Problem with Vuba Vuba? Report Issue




Why should I report an Issue with Vuba Vuba?

  1. Pulling issues faced by users like you is a good way to draw attention of Vuba Vuba to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Vuba Vuba customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Vuba Vuba.


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