Expenses app not working? crashes or has problems?

Expenses Status

Last Updated on 2025-02-04 by BLUE COMET LABS LLC

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Common Expenses Problems & Solutions. Troubleshooting Guide

Table of Contents:

Expenses iPhone Issues and Solutions

Expenses iOS app crashes, not working, errors
Expenses iOS app network issues
Expenses on iOS has black/white screen

Expenses Android App Issues and Solutions

Expenses has errors/crashing/not working
Expenses server network connectivity issues
Expenses has black screen

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Expenses iPhone Issues and Solutions

How to fix Expenses app crashes or not working on Iphone (iOS):

Close and restart the Expenses app on iPhone
Update Expenses app to the Latest Version for iOS
Uninstall and reinstall Expenses iPhone app
Update your iPhone to the latest iOS version

Fix Expenses on iPhone unable to connect to server/internet connection issues::

To resolve Expenses network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Expenses Android App Issues and Solutions

Fix Expenses not working on Android, crashes, errors or is unresponsive:

Force Stop the Expenses App
1. On android, goto Settings » Expenses » click [Force Stop]

Update Expenses to the latest version on PlayStore

Clear Expenses App Cache and Data:
1. On android, goto Settings » Apps » Expenses » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Expenses.

Fix Expenses unable to contact server/ Expenses internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Expenses » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Expenses » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Expenses

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