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The process of reserving a ticket is simple and convenient - select your point of departure and destination, pick a travel date, return date (or choose a one-way option) and select the number of passengers in your group.
12Go app is an online travel agency on your phone that offers various means of transportation like trains, buses, ferries, transfers, minivans, taxis and flights to your desired locations anywhere, regionally and worldwide.
Also, you can apply useful filters to select the following: your price range using a slider bar, mode of transportation, departure and arrival time window, operating company, departure and arrival stations.
We provide 7 days a week multilingual online support from 10:00 - 20:00 ICT, which includes live chat and phone calls through registered account on 12go.co via pressing the support call button.
After completing previous steps, the user is transferred to the page that requests contact, identification information and payment of choice method as well as to agree to 12Go "Terms and conditions", "Privacy Policy" and Cancellation Policy".
When our customer makes a booking through our website or an app we provide an e-ticket immediately after the payment, according to the transportation services company, for most of the operators.
Our other services include travel insurance, railway passes, and day trips, hotel booking and car rent for most of the available destinations.
We provide our clients with a great variety of transportation means, cheap prices and great quality that comes with a pleasant experience.
You can be certain that our customer service team is always there to help if necessary - just contact them and they will resolve any problem and provide you any information you might need.
Since the establishment of our company, we have accumulated 150k trusted reviews from our customers that provide transparency and gives an insight into how we handle things.
You will see all the available trips sorted by departure time, departure point and means of transport.
Besides, you can always ask the support team a question inside of our app by providing an email and booking number or browse articles about FAQ.
With our application it is possible to browse deals by sorting the following aspects: recommended, cheapest, fastest, top-rated, earliest to latest and vice versa.