12Go Train Bus Ferry Flight Reviews

12Go Train Bus Ferry Flight Reviews

Published by on 2024-11-22

🏷️ About: 12Go app is an online travel agency on your phone that offers various means of transportation like trains, buses, ferries, transfers, minivans, taxis and flights to your desired locations anywhere, regionally and worldwide. We provide access to more than 1.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
39.2%

👿🤬😠 Negative experience
31.9%

🙄💅🫥 Neutral
28.9%

~ from Justuseapp.com NLP analysis of 134 combined software reviews.



Read 10 Customer Service Reviews 👿🤬😡😠💢😤

4.4 out of 5

Cheapest option for good reason

2024-10-10

Disorganized and chaotic. App doesn’t work properly. Just fly

Good option for affordable trip

2024-07-29

It was a good plate for cheaper option but when I book the trip they charge for 2 trip in same day n same time when I select for 1 option. Poor customer support when reported double charge they didn’t even respond.

Payment doesn’t usually work, terrible customer support.

2024-07-30

This is one of the worst apps I have ever used. Half of the time you try to pay it just doesn’t go through.

Bugs bugs bugs

2024-07-30

Such a shame this is the most widely used booking app in SE Asia. There are so many bugs -- my favorites are that every time I switch to another app and back it gives infinite loading so I have to kill 12GoTrainBusFerryFlight and restart my booking and that it shows trips that are no longer available so that you mess up your travel plans.

RIP OFF!

2024-07-30

***DO NOT USE THIS APPLICATION!!!

CAUTION USING 12GoTrainBusFerryFlight! IT CRASHES AND FAILS CAUSING CANCELLED BOOKINGS TO TO REBOOK AND CHARGE YOU BASICALLY STEALING MONEY! I used this to book a VIP bus from Laos to Thailand during the process my friend found train tickets with direct carrier. I cancelled the booking 10 minutes after booking. During this cancellation process the application froze and then crashed. I waited closed application and then received email that the booking was cancelled. I thought all was good. Then on the same day of booking I received a txt reminder about the booking that I cancelled. I attempted several times to cancel and get a refund for this error with 12GO only to be stonewalled and administrator unwilling to escalate or to closely review the error. Please be cautious using 12GoTrainBusFerryFlight I cost me $65 for their error!

Wheel of death

2024-05-12

I love the ability to book a cab using 12GoTrainBusFerryFlight, but it’s a one and done app. Meaning you use it once and then it doesn’t work the second time.
I’m not an apple.

Why does it crash when you reopen?!

2024-06-13

Great service, easy way to find cheap tickets for buses, trains, flights, and taxis for whenever and wherever I want to go. But 12GoTrainBusFerryFlight gives the wheel of death if you switch to a different app and then try to go back to 12Go. You end up having to start all over. Every time. I’m on iPhone.

Service is great, app not so much!

2024-04-04

I get the wheely thing of death everytime I make a booking on my phone. Then I have to shut down my phone & start over. I have an iphone.
I like the ability to buy tickets all in one place but . . . The crashing app is a psin. The calendar on the website doesn’t go beyond the month after present.

Great app for traveling

2024-09-08

I use it every time when travel to southeast asia

Good review

2024-10-10

Very convenient and speedy confirmation.



Is 12Go Train Bus Ferry Flight Safe? 🤗🙏


Yes. 12Go Train Bus Ferry Flight is very safe to use. This is based on our NLP (Natural language processing) analysis of over 134 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for 12Go Train Bus Ferry Flight Is 55.1/100.


Is 12Go Train Bus Ferry Flight Legit? 💯


Yes. 12Go Train Bus Ferry Flight is a totally legit app. This conclusion was arrived at by running over 134 12Go Train Bus Ferry Flight User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for 12Go Train Bus Ferry Flight Is 95.8/100..


Is 12Go Train Bus Ferry Flight not working? 🚨


12Go Train Bus Ferry Flight works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with 12Go Train Bus Ferry Flight? Post a Review




Features

2Go Travel, DLTBCo, Penafrancia Tours, Isarog Line, Thai Railways, Sri Lanka Railways, Vietnam Railways, Starlite Ferries, Victory Liner, Oceanjet, Lomprayah, Greenbus, Rsl Bus, Raja Ferry, Coda Lines, Farinas Trans, Starmart Express, Sri Maju, JJ Express, Giant Ibis, Virak Buntham, Hahn Cafe, KTM.

The process of reserving a ticket is simple and convenient - select your point of departure and destination, pick a travel date, return date (or choose a one-way option) and select the number of passengers in your group.

12Go app is an online travel agency on your phone that offers various means of transportation like trains, buses, ferries, transfers, minivans, taxis and flights to your desired locations anywhere, regionally and worldwide.

Also, you can apply useful filters to select the following: your price range using a slider bar, mode of transportation, departure and arrival time window, operating company, departure and arrival stations.

We provide 7 days a week multilingual online support from 10:00 - 20:00 ICT, which includes live chat and phone calls through registered account on 12go.co via pressing the support call button.

After completing previous steps, the user is transferred to the page that requests contact, identification information and payment of choice method as well as to agree to 12Go "Terms and conditions", "Privacy Policy" and Cancellation Policy".

When our customer makes a booking through our website or an app we provide an e-ticket immediately after the payment, according to the transportation services company, for most of the operators.

Our other services include travel insurance, railway passes, and day trips, hotel booking and car rent for most of the available destinations.

We provide our clients with a great variety of transportation means, cheap prices and great quality that comes with a pleasant experience.

You can be certain that our customer service team is always there to help if necessary - just contact them and they will resolve any problem and provide you any information you might need.

Since the establishment of our company, we have accumulated 150k trusted reviews from our customers that provide transparency and gives an insight into how we handle things.

You will see all the available trips sorted by departure time, departure point and means of transport.

Besides, you can always ask the support team a question inside of our app by providing an email and booking number or browse articles about FAQ.

With our application it is possible to browse deals by sorting the following aspects: recommended, cheapest, fastest, top-rated, earliest to latest and vice versa.

  Customer Service/Support
Developer:
12Go Asia Pte Ltd

Contact e-Mail:

Website:
🌐 youtu.be

Privacy Policy: