Contact Jüsto

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About: Justo, el supermercado 100% digital. Descubre una nueva experiencia de hacer
tus compras en el supermercado: productos más frescos como frutas, verduras,
carne, pescado, lácteos y un catálogo completo de productos a tu disposición.


 
  2026-03-20

Jüsto Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Jüsto Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Jüsto






Can I trust Jüsto app?

Protect your data and wallet. We investigate the developer's website (Justo.mx), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.6 out of 5

Never stops annoying you!

2025-02-22

by Brettneese

I used this app for grocery delivery once in CDMX, and now I get multiple text messages and push notifications just about every day, with no obvious way to stop them from coming! I muted the push notifications, and tried to stop the ads in my text messages by blocking the number, but they just started to use a different number! Be careful before giving them your number, because apparently you’re going to be signed up to be annoyed for life!

They do need your number so you can communicate with the delivery driver, but once you give it you’re going to get PING PING PINGed all day with “deals.”

In addition my order was multiple hours late - the one good thing they did with my number was send me a notification that my order was to be deliver in 90 minutes, but it was actually delivered in double that time, and there’s no way to track your order to know when your order will actually arrive. They do have good deals and the courier was nice enough, but it’s a bad and very annoying service. Not worth it!

Orders get cancelled for no reason

2025-02-23

by 7785685647

Cashback doesn’t arrive and orders get cancelled for no reason

Terrible servicio y los productos no son frescos

2025-02-24

by Laurangelis

Patrocinan productos frescos y buen servicio. Recibí mis frambuesas visiblemente podridas así como un plátano, ensalada de bolsa y unos higos. Pedí que me trajeran mis productos en buen estado ya que ofrecen devoluciones. Esperé 3 días y reprograme el pedido varias veces porque nadie venía a la hora prometida a entregarlo. Finalmente lo fui a reprogramar una última vez y me terminaron devolviendo el dinero porque no tenían rutas disponibles. En fin, sus promesas son falsas: los productos no son frescos y el servicio no es eficiente. Parece que solo tratan bien a los influencers.




Have a Problem with Jüsto? Report Issue




Why should I report an Issue with Jüsto?

  1. Pulling issues faced by users like you is a good way to draw attention of Jüsto to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Jüsto customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Jüsto.


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