The Multi-Use Account app not working? crashes or has problems?

The Multi-Use Account Status

Last Updated on 2024-08-01 by John Deere

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Common The Multi-Use Account Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Multi-Use Account app on iOS and Android devices. Solve all The Multi-Use Account app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Multi-Use Account iPhone Issues and Solutions

The Multi-Use Account iOS app crashes, not working, errors
The Multi-Use Account iOS app network issues
The Multi-Use Account on iOS has black/white screen

The Multi-Use Account Android App Issues and Solutions

The Multi-Use Account has errors/crashing/not working
The Multi-Use Account server network connectivity issues
The Multi-Use Account has black screen

The Multi-Use Account iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Multi-Use Account app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Multi-Use Account app crashes or not working on Iphone (iOS):

Close and restart the The Multi-Use Account app on iPhone
Update The Multi-Use Account app to the Latest Version for iOS
Uninstall and reinstall The Multi-Use Account iPhone app
Update your iPhone to the latest iOS version

Fix The Multi-Use Account on iPhone unable to connect to server/internet connection issues::

To resolve The Multi-Use Account network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Multi-Use Account black/white screen (blank screen) on iPhone:

Follow the The Multi-Use Account iOS app troubleshooting guide Here →

The Multi-Use Account Android App Issues and Solutions

Fix The Multi-Use Account not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Multi-Use Account app issues:

Force Stop the The Multi-Use Account App
1. On android, goto "Settings" » click The Multi-Use Account app. » click "Force Stop".

Update The Multi-Use Account to the latest version on PlayStore

Clear The Multi-Use Account App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Multi-Use Account app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Multi-Use Account.

Fix The Multi-Use Account unable to contact server/ The Multi-Use Account internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Multi-Use Account » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Multi-Use Account » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Multi-Use Account on android.

Solve The Multi-Use Account black/white screens issue on Android:

Follow the The Multi-Use Account android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at John Deere, developers of The Multi-Use Account.

About this app

Stay connected, informed and profitable using the Multi-Use Account from John Deere Financial mobile app tools and resources. Learn about exclusive finance offers on crop inputs, parts, service and precision ag technology. Improve your operating cash flow and calculate interest expense savings where you could save thousands of dollars. Also find participating ag retailers and dealers, request more credit as well as contact customer service.