Napper Status

Last Updated on 2025-04-10 by Napper AB

I have a problem with Napper

Are you having issues? Select the issue you are having below and provide feedback to Napper.

⚠️ Fix Now in One Click

⚠️ Most reported problems ⚠️

Not working

47.4%

Crashes

19.3%

15.8%

Connection

12.3%

24 hour clock ⏰

- Cannot add a medicine log if there is an active sleep log

- Unable to edit entries in the history tab for certain situations

- App does not provide much guidance on how to get baby to nap or what to do if baby sleeps less or more than predicted

Common Napper Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Napper network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Napper App
1. On android, goto Settings » Napper » click [Force Stop]

Clear Napper App Cache and Data:
1. On android, goto Settings » Apps » Napper » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Napper.

On android, goto Settings » Apps or Manage Apps tab.
Click Napper » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Napper » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Napper

Feb 19, 2025, 01:13 PM
a user from Augsburg, Germany reported problems with Napper : Connection
Started 2 minutes ago
Zen Color
Started 11 minutes ago
Test'em All
Started 19 minutes ago
Video Star
Started 19 minutes ago
JYouPro
Started 26 minutes ago
Jebena
Started 33 minutes ago
ParkDSM
Started 40 minutes ago
Ma CNSS