Company Name: Verkehrsverbund Rhein-Ruhr AoeR
About: Deine Fahrten, deine Tickets. Die neue VRR App für Bus, Bahn, Bike, P+R.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Contact e-Mail: info@vrr.de
by Roy Tista.
Time: the app can only extract the time from the phone. I cannot buy ticket for later.
The app also assumes 24 hour clock. So if you keep a 12 hr clock system on your phone, vrr will assume 8 PM to be 0800 hr. Such a pain and you can’t bypass this.
Thousands of options because app shows tickets for ALL the cities in the Ruhr area. Why?! Just simplify please. The options are so hard to navigate.
Nowhere can I find what a ‘K’ or an ‘A’ ticket is! I searched so many times, and finally I had to ask someone to figure out the German VRR code.
In conclusion, the app provides information you don’t need, but it will not make it easy for you to find the information that’s actually useful. So UNNECESSARY AND INEFFICIENT.