Contact WPS Office AI Doc PDF Sheet Support
Company Name: KINGSOFT OFFICE SOFTWARE CORPORATION LIMITED
About: Leading, global developer of office software solutions
Headquarters: Palo Alto, California, United States.
WPS Office AI Doc PDF Sheet Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of KINGSOFT OFFICE SOFTWARE CORPORATION LIMITED
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Contact e-Mail: [email protected]
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E-Mail: [email protected]
Website: 🌍 Visit OfficeSuite Website
Privacy Policy: http://www.mobisystems.com/mobile/privacy-policy.html
Developer: MobiSystems
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17 Most reported problems 😔💔
Good Afternoon my name is innocent kosisochukwu please I was debited 26,000 naira today for a subscription that I don't want I was asked to do 3 days trail for 90 naira I did that day which was successful now this afternoon i was debited please refund the money back to me please I really need the money I don't want to use the subscription at all please refund me thanks
it may be another email address like katherinemudnay@redacted and others to check if this does not work and if not can I get a call from you to cancel this subscription for I am not using this at all and unemployed cannot afford this please requesting a refund as well for I have been trying many times with this email address if this is the one it has given me much difficulty in the past so I need a refund where I could not reach out with this email address to cancel at the present time I seen you were charging me. Finally hope I get through here sufficiently thanks!
USER ID: 567473140. RENEWED WPS PRO. BY MISTAKE PAID TWICE, BOTH ACKNOWLEDGED. BANK TRANSACTION SHOWS PAYMENT CREDITED TO WPS. TRIED TO SEND SUPPORTIVE DOCUMENTS AS ATTACHMENTS THROUGH YOUR FEEDBACK PORTAL. BUT THE SEND BUTTON DOES NORT WORK. TRIED FORM DIFFERNT MOBILE AND LAPTOP DEVICES. NO RESULT. PLEASE CHECK AND REFUND THE LATEST PAYMENT WHIC IS HIGHER.
Hi, someone is always cutting off my bank account. I would like to ask you to cut off my payments every month. Please, I don't use it. Why am I always charged every month? Please please
i have been trying to contact someone from the company...to no avail...its a product key issue...please contact me!!
PLEASE UNSUBSCRIBE FOR ME I DON'T WANT THIS SERVICE ANYMORE. I'VE TRIED ON MY OWN I CAN'T NOW YOU TOOK MY R134.99.WHY? I WANT TO UNSUBSCRIBE PLEASE!!
I received an email from you asking me to resubmit payment for WPS Pro ($35.99). I need to know payment used before I can resubmit a payment.
Hey, this morning I took a monthly subscription for wps office. Later the site is behaving weird and it took an annual subscription and got charged . I don’t need it so can you please cancel it and refund my money back.
How do I delete the cloud information for WPS. I downloaded to try it, found it wasn't for me and it changed all my pdf files. Now I can't open them after deleting the program. I need to restore them back to my windows pdf files.
PLEASE CANCEL MY SUBSCRIPTION. I already cancelled it months ago and I'm still charged monthly. I badly need a refund for the months I didn't actually used the service. Please help me out on this. Thanks.
can i cancel my subscription in wps office.. because i just use it once and my payment still continues..i hope you can help me
Aku mau membatalkan langganan saya tolong bagaimana caranya
Greetings, I would like to cancel my subscription to WPS Office Premium under the email user mikhailarobin@redacted. Please advise what to do. Also, I do not remember applying for an automatic renewal of WPS membership every month, my only subscription was for a month and did not agree to any renewal on our behalf. Thank you. Regards, Maria Alingarog
Please i beg you cancel all subscription i am no longer interested 🙏 and please refund me the money that was charged from my account
Don’t have issues and you’ll love it
by Gfsjlnhy
I have tried reaching out multiple times through email since there’s no other support system for WPS office and have never received any response. I have used this program for four years and would say I am almost completely happy with it outside of the fact that when I have started having issues I’ve had no help. I have deleted hundreds of files with no change in my cloud storage and now that I have finally reached my max with only 10 files in my cloud I have absolutely no room and I feel almost as if I am being forced to upgrade my account because there’s literally nowhere to go to delete these supposed files that are holding up all the cloud storage space. I’m very unhappy as there’s absolutely nothing I can do now because every file that I delete doesn’t even free up any room for myself.
Migration
by LisaTrow
I’m so lost. 1st time a pop up shows up saying I need to transfer my docs to new app due to no upgrade or support of old app as of 12/11. Ok past the deadline but no big deal. When I follow directions to go to my documents, only a handful of my docs are listed, all with very old update dates. I’ve been using this app for years and I’m in it almost every day. Why are my documents so outdated and missing everything I use regularly? I save documents the same way I have been for years. I’m afraid to do anything and lose years of history I don’t have anywhere else. If I email them to myself and upload to new app, all formulas are gone and I am not about to enter those again in my excel docs. This is too risky and inconvenient for long time users.
All of my work … gone
by Shadowkissed11
After being ill throughout the holidays I was finally ready to sit back down and write using WPS Office.
I have my phone set to offload unused apps, so of course, since I hadn't used WPS Office since the beginning of December it was offloaded.
Now, I do to use WPS Office and discover that it will not download as I get the message, ”Unable to Download WPS Office. This app is unavailable in the app store.”
So, I download the new app thinking maybe, just maybe there's an explanation. Except there is NOT.
Months and MONTHS of work is gone into thin air with absolutely ZERO way to recover it. ALL of it is just gone!
Even messaging the help center within the app and emailing them is of ZERO help. My message in the help center conveniently disappeared and my emails have gone unanswered.
I suppose the next step is reporting WPS to the app store which is unfortunate as their original interface was fine just the way it was. This update was simply a scam to get users to pay for WPS Membership and services and unfortunately, I can see it backfiring. 😒
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- If you are a WPS Office-AI Doc, PDF, Sheet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WPS Office-AI Doc, PDF, Sheet.
