Contact Documents Office Docs Support

by American Primitive

It is one of several Savy Soda products which I have purchased but found to be completely nonfunctional. This will not open spreadsheets without renaming .xls to .csv and even then all that changes is the error message. Support is horrendous. Usability is zero. I’m not picky, just want the basics to carry an Excel spreadsheet on the go on an iOS device fro sometimes months at a time. Despite many hours I have yet to gain this functionality for a minute.

I have actually tried several Savy Soda products and none of them are functional. None can handle the basics... opening or creating an Excel spreadsheet (or other office doc) on an iOS app, editing it and saving it in a Microsoft a Office format. I have contacted customer support numerous times and receive form letter emails. I put the issues where instructed and have never received a response, let alone a resolution.

I have effectively paid to be an unpaid alpha release tester for Savy Soda. I will never again consider a purchase of any Savy Soda application.

by Dandyroo

I have been using this app to store important documents on my iPad. I have been satisfied with it until about 6 months ago. For some reason the app will no longer load. It comes up and immediately crashes. I am unable to access the documents. I have been required to try to remember what all I have stored so I can duplicate them in a more stable app

I emailed SavySoda support and received an automated reply with a reference number. That is all after months of me sending desperate requests for some help.

Save yourself some grief and use a different app to store documents. There are several good ones from Reputable companies. This one is not!

by SoUknow

Funny how they don't post negative reviews. I left a 2 star review a while ago and it never got posted. This app doesn’t work correctly. It doesn't save colors. It doesn’t save with .doc extension, it only saves documents with RTF extension. Spreadsheet files are limited to CSV extension. It does not copy and paste from other csv or xls files. It saves newly created empty files and multiple copies of edited documents even when you hit “don’t save”. It doesn’t save files to iCloud folder even after you set the document storage folder to iCloud. The help files are either nonexistent or they don’t make sense for this app. There is no possible way there could be so many recently posted 5 star reviews of this app! It doesn't work correctly. Very few critical reviews. LOL. Really? By all means, download this app! Find out for yourself. However, if they ever actually fix any of the above mentioned issues, I'll be happy to update my review with 5 stars 😊