Requester app not working? crashes or has problems?

Requester Status

Last Updated on 2020-08-27 by PowWow

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Common Requester Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Requester app on iOS and Android devices. Solve all Requester app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Requester iPhone Issues and Solutions

Requester iOS app crashes, not working, errors
Requester iOS app network issues
Requester on iOS has black/white screen

Requester Android App Issues and Solutions

Requester has errors/crashing/not working
Requester server network connectivity issues
Requester has black screen

Requester iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Requester app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Requester app crashes or not working on Iphone (iOS):

Close and restart the Requester app on iPhone
Update Requester app to the Latest Version for iOS
Uninstall and reinstall Requester iPhone app
Update your iPhone to the latest iOS version

Fix Requester on iPhone unable to connect to server/internet connection issues::

To resolve Requester network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Requester black/white screen (blank screen) on iPhone:

Follow the Requester iOS app troubleshooting guide Here →

Requester Android App Issues and Solutions

Fix Requester not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Requester app issues:

Force Stop the Requester App
1. On android, goto "Settings" » click Requester app. » click "Force Stop".

Update Requester to the latest version on PlayStore

Clear Requester App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Requester app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Requester.

Fix Requester unable to contact server/ Requester internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Requester » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Requester » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Requester on android.

Solve Requester black/white screens issue on Android:

Follow the Requester android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PowWow, developers of Requester.

About this app

Submit a service request in record time, using Face ID to login and 3 taps or fewer to add photos, your location, and complete your request. Get real-time updates on tickets and chat with the help desk right in Requester !