Contact Once Support

DO NOT USE THIS DATING APP!! If you do, you'll just be wasting your time chatting with AI fake accounts.

Now that I read all the responses I see too late that I was scammed by an inscrupoulas company with AI technology How to knock them out could prove fruitless but I want to make them pay

hi your site wont let me pay for a longer subscription. reply please

This app will take your money for the premium and won't allow you to chat or text, it is a scam, it is not a dating app. DO NOT PAY! and cancel your credit card if you already have paid.

i am still waiting on the correction of the system issues that occured on 10-8 and 10-9 where the system froze and then charged me for 2 "gifts" fr 1300 coins each 2600 total id like my points back please.

On 10/8 and 10/9 my app froze while trying to send a 6 coin emoji instead both times it sent the 1300 coin imogi above the send button and wiped out all my coins I'd like those coins back as the value is al.ost $400. And the freezing issue to be fixed.

You are using computer generated responses. The women you chat with aren't real.

Why is monty still on my chat you have taken his profile pic down why he was blocked by mistake please sort it thanks

I paid for a 6 month subscription. They are telling me I have to BUY COINS to talk with a person. WHAT?? What is the point in paying for 6 months if I have to pay every time I text with someone? Either explain this or cancel membership and refund whatever is left

I have a very high suspicion that someone beside the scene is impersonating on the site with the name Caitlyn and is using a fake name and a fake picture of someone to do it and I would like to speak to customer service directly about this. My number is 201-284-9826. Call me back.

Cancel updates subscription

Paid for 3 months subscription....only to find out you just get 40 coins and it cost you 5 coins per message. You run out of coins you gotta buy more. What the fuck is the 19.99 per month for???? Total rip off and I've only been on the site for an hour. Women look fake and give fake responses, almost all are about the same. Can't find a place to go to canx my subscription!!!!! I want MY SUBSCRIPTION CANCELLED IMMEDIATELY!!!!!

Fake replies and always the same when you ask for the girls number even politely they refuse. Paid a lot of money in tokens which cost average 20 to 40c per token and 5 tokens min to text. Sad to say the girls aren't real I refuse to believe so!

It a big rip off they can tack this sit and. Keep it.

I paid for a six month subscription and did not get it can not chat with anyone please either give me my subscription or my money back please

This is such a pathetic site. You are even taking to a person live ! Responses appear to be based on AI which uses keywords from your texts to generate computer responses. I sent a text which was as long as my arm. Probably took me 20 minutes to type out and I received an immediate response. There was no time at all for my text to be read and then a response actually typed out from the timing. Your just talking to a smart (AI) computer here folks and NOT the actual PERSON you believe you are communicating with. What a SCAM ! ! !

a complete rip off . fucking waste of money

I think this site is a ripoff I’ve spent a lot of money and no one ever wants to meet the towns change this sucks save your money and go elsewhere

This app is a scam..this app needs to be deleted from ever existing. No more people deserve to be scammed by this app.

I want my money back. You took my money. I paid 20 dollars for 10 minutes. I need to talk to someone

I cancel but can’t get my money back

I need my money back im in contact with a lawyer it appears that there are enough people getting ripped off by you to get a class action lawsuit against you im not sure why you don't have an option to cancel subscription and give money back but this is t right what you are doing to people none of the people seem real they all say the same things and refuse to talk to you outside of this app you are not a dating app

I was charged for a subscription and coins I did not purchase I have never heard of udates until I called a number which was listed on the charge this is incredible I paid $.99 for something on another site and I get a $53 charge from these people I am outraged I don't know how they got my info or anything else to charge me but they could have caused me alot of problems if that much money wasn't in the account smh scam scam scam

I have been using this site for almost 3 months now to the tune of about $800. I needed to purchase more coins today and the program would not proceed to purchase them. I really need to get in touch with someone of interest. My name is Henry (Hank) Simek and can be reached at (516)502-2126 home number OR (516)317-0547 Cell number. I would greatly appreciate your help.

wy cant i get a phone call or an email from this site . i called 8 or 9 times six email i am not happy with your respones so what is rong i cant get .steve phone is 570 388 2345 ger back to me soon

I paid my 3 moonth membership and am not getting daily coins as it explains in terms and conditions. I tried contacting support twice and got no dam answer from these crooks so am pretty upset right now

These guys need to be shut down asap a total scam I bought hundreds of coins and all the users seem fake to me.

Hi my name is Lala Putnam and I was wondering if you guys can help me switch the location on the app to Tucson Arizona instead of other states

Please cancel trial subscription immediately. No longer interested in your site.

Horrible app designed to rip off wallets.

I want a refund and to cancel please This sounds like catfish’s too me

This dating site sucks and I want my money back return it to my credit card immediately or I will call and report you to authorities

Can I get refund for the services of updates Because I don't think I have any girls that I can message if I don't spend more of my money

It's a RIP off scam dont upgrade anything. They are lying thieves. Udates know they are lying thieves so they wont respond to any message after they steal your money and don't provide what you paid for. Horrible site horrible way to run a business

It's a way for udates to steal money. Nothing but false advertising. Upgrade to premium for no reason. Unlimited chat, hahaha. What a fucking highway robbery

Delete my account now. You are a miserable bunch of thieves. I am reporting you. Don't even try to charge my card. Don't email me your trash anymore.

I paid for a 1 month membership. I was able to talk to someone for a few messages but then it said it wanted me to buy coins. Why would I need to buy coins when I just was taken for a 1 month membership????? And I see on here other people have had the same problem as me. 1 guy paid for a 3 month membership but then they wanted him to buy coins.

This is a fucking waste of time....

Hello I paid for a service that I did not receive. Im so upset and can't believe you took my money with no problem . I will need a refund immediately!

I expect to have my money given back to me and you can keep your coins because I did not keep your coins because I did not order them but I was charged for them but I was charged for them if I press the button if I press the button then I'll buy them but I did not offer but I did not authorize that purchase the last time I purchased coins was on the 8th of a purchase coins was on the 8th of July so I don't know who thinks they can just charge me for coins and things they can just charge me for coins and give me 1600 coins whenever they want whenever they want not gonna happen I want my money back or I will contact my back am I money back or I will contact my bank I've tried to call the customer service number that's listed and I've tried to call the customer service number that's listed and it doesn't work This is crap

This is the most ridiculous sure of there, I doubt the people are real and to pay for ever message sent received this is nothing more than a scam and if there is anyway I can shut them down I will do so that's a promise, that's my job

I am looking to find love in this world,the kind of love that I never had and still don't have. I am a man looking to find a woman to fall madly in love with and have that woman of my affections have those same feelings of love for me. If you can't find me this person and help me out here, then we can sever ties right now. If you have a heart that is in the right place you will help me out and stop ripping people off. Randy Casario. June 19,2021.

This app was HORRIBLE!!! all they do is take your money. I paid for a monthly subscription and only let me send 5 messages. And of course there's no phone number to complain. I've spent over $50 dollars 😡😡

I have the premium subscription and still being charged for chats with non popular members. The members I have been chatting with seem a little fishy because they aren't giving you a straight answer!

The site udates is a ripoff,all of the responses are computer automated and you dont get to hear from an actual member that you like,i'm not paying no fucking subscription to speak to someone,you better do something about this app,or you will be put out of business seriously. I read the reviews for udates and the app is horrible. Who in their right mind,wants to get a automated message saying this person is a match or right for you,after you first press the heart button saying you like that other person.

Horrible and scam , very disappointed, I am totally subscribed and upgraded my account in order to chat with members unfortunately I can't chat or respond to any of the messages because for each conversation I must buy coins which is 12 dollars per one single text, waste of money and time.

I need a refund bk

I hate this app so much. I really want my money back! I wasted my money and this fucking stupid app. I regret paying money to talk to people.

I’m upset I bought the 19.99 package and I can’t message the men that are messaging me

PURCHASE 3 MONTHS WHY THE FUCK I NEED TO BUY COINS?

No way to leave voicemail since the call ends right after the automated message! I need a refund because I did a trial but cancelled and was charged anyway.

I am unable to send messages please get back to me stat.This us bullcrap

Horrible site do not join😡😡😡no respond from customer service!!

I want to be removed from billing and be returned all the money that was taken from my account

It wont take my card to buy coins i want to join but talke my card and my cards good my email vasquezvictor358@redacted

What the fuck is your deal you take people's money and then they can't use the fucking site what a fucking scam I want my fucking money back immediately fucking ripoff artist

This site is str8 trash!! Most of the time you can't even buy coins!! No way to contact them!! They don't answer emails and even when you call they have some message saying all of our representatives are busy!! Also, I purchased coins and I never got them!!! Do NOT PURCHASE ANYTHING WITH THIS SITE!!!!

Delete my account don't charge my card anymore. Its a waist to keep buying coins to converse with women Russell Richardson U. S. Army Veteran

This website is the worst I have ever seen.No customer service?

I WANT A REFUND! I PAID GOR A PREMIUM ACCOUNT AND STILL YOU WANT TO CHARGE ME TO TEXT! REFUND MY MONEY, OR I WILL CONTACT THE B.B.B!!!

Constant coin request during free trial time frame. Then even when i decided to but more minumum coins twice. My card suddenly wasnt being accepted. N i had many trying to reach me back. N customer support ask my question but never answered my question 22 hrs later. A shame cause they got the best selections i ever seen

YOU ARE SCAMMING SITE. CANCEL MY SUBSCRIPTION AND RETURN MONEY BEFORE WE START BLOWING THE INTERNET With serious comments on other media

I free trial then why cant i text without buying coins