Contact Once - Date better matches

Contact Once Support

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About: Sick of endless swiping? Once is one of Europe’s best dating apps, with over
10 million members. Hundreds of thousands of couples have met on Once, thanks to
our simple recipe - there is no need to swipe.



How to Contact Once Customer Service/Support

Once - Date better matches Contact Information

Listed below are our top recommendations on how to get in contact with Once - Date better matches. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Once - Date better matches. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Once Dating AG



100% Contact Match

Developer: Once Dating AG

E-Mail: [email protected]

Website: Visit Once Website



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Privacy & Terms:

https://getonce.com/terms

https://getonce.com/terms#privacy




Reported Issues: 5 Comments

3.4 out of 5

By Sherry Hurst

2 months ago

I accidentally joined this site by mistake. I don’t have $29.99 to waste. Plus I had a man send me a very nasty picture. Even if I wanted to this site isn’t for me. I’m on a fixed income. Please refund my money to me. I would greatly appreciate that.

By Julie Simons

11 months ago

Hello I just got on the App for the 1st time & was chatting with a perfect match I had just matched with in the 1st 2 minutes of being on there so I messaged him & we were chatting for maybe 5 minutes & it cut me off & wouldn't let me chat anymore unless I purchased premium or tokens so I purchased the $11 token pkg sent him one message & it cut me off again & said to purchase premium to continue! So really I just paid $11 something for 1 short message? That's crazy! I just wanted to try it out to see if I wanted to subscribe but that's unbelievable!

By red~planet


VIP is a total scam!

The app promises to give you 4 potential matches per day if you subscribe to VIP. However, after paying for VIP they continue to only give one match saying that you need to broaden your distance requirements. I already have mine set to the maximum (64 miles from downtown Chicago). What's worse is the app offers me the opportunity to pay more money to purchase additional matches. If I choose this option, it shows me dozens of profiles which meet my match criteria and are very close by, but it requires me to pay crowns (which cost money) if I want the opportunity to match them. That's ridiculous! I already paid for 4 matches per day. Apparently they have profiles within my search criteria that they could match me with, but they choose not to do so, hoping I will pay the additional fee. Very shady! When I requested a refund, they said I had to get it from Apple directly and sent me a link to Apple. When I followed the link and requested the refund through Apple, Apple said I needed to contact the developer directly. It's a total SCAM!!



By Tsmth


Nah

Hey so I tried this out despite the several conflicting reviews on this app. There are clearly many fake reviews meant to raise the average score of the app (they all have the same tone so it’s easy to tell and they use the same adjectives). It seems like the negative reviews have it more correct. To be clear I am the apparent ‘target’ demographic of this app: white, young, heterosexual lady, and I couldn’t get anything to go down. If you want a dating application subscription service, then eharmony or match are definitely more reputable. It’s laughable that an entirely new dating app with soooo few real users has the audacity to charge so much for every service. In summation: frustrating, you will most likely not meet anyone in your area much less go on an actual date with someone you find attractive, and they will nickel and dime you every step along the way. Not worth the space on my phone , I’ll just go to a bar.



By Corbers


Money grab

The idea of the app is great. However, they don’t match the same people up, so if you like someone they have to pay to talk to you, or if someone likes you you have to pay to talk to them. It doesn’t “hold” your likes either so pay within 24 hours or lose the chance. Also within the app is the old 2000’s Hot or Not hidden behind a “Matching Quality”. I really find it hard to believe all these modelisc females with professional pictures are actually using the site and that’s not what the average person is looking for. And in order for your matching quality to stay “relevant” or 100% you’ve got to continue to rate people everyday. Which makes me think it’s a false or poor algorithm. Don’t be a sucker and buy the crowns or coins whatever they are. Buy a membership if you’re going to spend any money on this app.




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Why should I report an Issue with Once - Date better matches?

  1. Pulling issues faced by users like you is a good way to draw attention of Once - Date better matches to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  4. If you are a Once - Date better matches customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Once - Date better matches.


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