Contact Extra Space Storage Support
Company Name: Extra Space Storage
About: The Extra Space Storage app gives you easy access to all your storage
information! You’ll have quick and easy access to facility information
including the facility address, operating hours, and contact information. The
best part is you’ll never have to worry about forgetting your gate code again
because we’ve put it on the home page of the app for easy and convenient
access!
You can now also access My Account throug.
Extra Space Storage Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Extra Space Storage
Verified email ✔✔
E-Mail: mobiledevteam@extraspace.com
Website: 🌍 Visit Extra Space Storage Website
Privacy Policy: https://www.extraspace.com/help/privacy/
Developer: Extra Space
3 Most reported problems 😔💔
I feel scammed
by Copaneco1
This place is very misleading and I feel scammed... I rented a unit for $96 a month and everything was fine until I got a bill for $181. I gave them a call and they told me that "the market value doubled" and so now the $181 charge is what I am going to be paying every month. The confirmation email I first received after purchasing the rental stated that my next fee was going to be $96 but now they tell me that they can charge whatever they want because of "market value". Extra Storage Space is dishonest and actively deceits their customers. I mean just look at the rest of the reviews..
Update broke access from two Devices and counting
by Gone2water
New version broke my unit access from two devices!!! Clearly saw the latest ‘bug fix’ update break my access and have tried to reinstall multiple times. This is the second time I have been locked out of my property due to this e-lock system first time was the e-lock lock itself, now the App. Beware… it is not all roses and trouble free as some reviews say. Ready to move out as this is unacceptable!
They finally fixed the last one and now this disaster.
by MikeB2of10
I downloaded it as requested then couldn’t get it to open the main garage door, which it no longer tells you which is which.
Literally, they finally got the last one to where it was working great and then they start over. I honestly have wondered if the App development team is trying to destroy the company, because everything has been great other than the app.
Have a Problem with Extra Space Storage? Report Issue
Why should I report an Issue with Extra Space Storage?
- Pulling issues faced by users like you is a good way to draw attention of Extra Space Storage to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Extra Space Storage customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Extra Space Storage.
