Contact Awesome Golf Simulator Support

by Torjunk

I purchased a lifetime subscription with the intent of using the app with my r10 and recently purchased MLM2pro, since the app supports both devices. Awesome, right?
But what they don’t tell you is that you can only use one device because of “licensing”, and if you want to use both devices, you have to purchase a second license. Considering the cost of a lifetime subscription, this is cost prohibitive and an extremely consumer unfriendly business practice.
What does it matter how many devices I want to use with the app, as long as I am only using one device at a time? Imagine Netflix charging you per device used, and you’ll understand the ridiculousness.
Of course, it also took 3 weeks to get this information since customer service is virtually nonexistent.
Avoid this app like the plague.

by Keep_Choppin

Updating my old review. I think I have now had the app for close to two years and the promise of logged shot data before I bought the app has still not been delivered. I feel like I was scammed. The following is my original review -
I am happy with the simulation software but I am extremely disappointed with their customer service. When I bought the software many months ago I was told by their customer service that storing of previous sessions data was coming soon. If that wasn’t the case I would never have paid the high price for this software. How is one supposed to keep track of progress? It’s time for awesome golf to step up and solve this issue. I wouldn’t buy this app until this is implemented. Just my recommendation.

by Pelham106

I bought a Bushnell Launch Pro to use with this software. So far these first 8 months I have had to email support every month due to this app saying I dont have a Subscription. I’ll use it one day it works, the next it says I need a sub. No amount of restarting, restoring, or updating fixes this issue. I then email George at Awesome Golf. He emails a few days later saying he fixed it then it works that next time I use it. Then I go back two days later and I’m stuck writing him another email to fix it. Beyond terrible at this point. All other softwares connect with my BLP no Problem. GSPRO, E6, FSX Pro connect flawless. I’m tired of emailing George and honestly, he is probably tired of hearing from me about his broken product.