Hop - Enjoy The City Reviews

Hop Reviews

Published by on 2025-12-18

🏷️ About: Hop is transforming short-distance transport habits with its shared, practical, and eco-friendly scooters! Offering a nature-friendly solution to reduce vehicle dependency and address urban mobility issues, hop provides 24/7 service for people-centric cities. Enjoy the city by riding high-performance, eco-friendly and shared electric scooters through the hop app – just download it and hit the road! Ride with Hop to #enjoyt.


       


Overall Customer Experience 😎


🤬 Negative experience
89.5%

🫥 Neutral
9.5%

😎 Positive experience
1.0%

~ from Justuseapp.com NLP analysis of 215 combined software reviews.

Is Hop Safe?
Hop - Enjoy The City does not appear safe based on available data.
1.1/100

  Safety Analysis »»

Is Hop Legit?
Hop - Enjoy The City does not appear legitimate based on our analysis.
11.7/100



Read 3 Customer Service Reviews 😠💢

4.7 out of 5
It does not support Kosovo

Cannot register with phone number of Kosovo

Doesn’t work, charge you for not ridding

I don’t recommend this service since, I have tried 2 scooter both couldn’t start and they charged me for nothing.

Great scooters but CAN’T PAY THE BILL

We did a 71 minute fun ride and have spent DAYS trying to pay the bill. 3 credit cards entered, 2 accounts on 2 different phones on the this app! app. Can’t get anyone to answer the English line to resolve this issue. Not worth it in the end, sadly. We would have liked to have rented the scooters more than once, but couldn’t.



Is Hop Safe? 🙏

Hop - Enjoy The City does not appear safe based on available data. JustUseApp Safety Score for Hop is 1.1/100.
This assessment is based on our NLP analysis of 215 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

87% of users say app is safe 👍
87%

6.8% of users say app is risky 🚨
6.8%

6.2% of users have some concerns ⚠️
6.2%


Is Hop Legit? 💯

Hop - Enjoy The City does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Hop is 11.7/100 .
This conclusion is based on analysis of 215 user reviews.

🔏 Privacy & Data Safety

Hop collected the following data from you:

  • Data Used to Track You:
    • Usage Data
  • Data Linked to You:
    • Usage Data
  • Data Not Linked to You:
    • Diagnostics



How was your experience with Hop - Enjoy The City? Post a Review




Features

Hop is transforming short-distance transport habits with its shared, practical, and eco-friendly scooters! Offering a nature-friendly solution to reduce vehicle dependency and address urban mobility issues, hop provides 24/7 service for people-centric cities.

* After your ride has finished, park the scooter in designated parking spots without blocking pedestrians and access routes.

Once you’ve gained some speed, you can push on the throttle to accelerate and start enjoying your city.

* Lower the kickstand to avoid the scooter from falling over and lock it.

* Kick the scooter with one foot.

  Contact Support
Developer:
HOP Technology

Contact e-Mail: