Contact Hop Support
Company Name: HOP Technology
About: Hop is transforming short-distance transport habits with its shared, practical,
and eco-friendly scooters! Offering a nature-friendly solution to reduce vehicle
dependency and address urban mobility issues, hop provides 24/7 service for
people-centric cities.
Enjoy the city by riding high-performance, eco-friendly
and shared electric scooters through the hop app – just download it and hit
the road!
Ride with Hop to #enjoyt.
Hop Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Hop Website
Privacy Policy: https://hoplagit.com/gizlilik-ilkeleri
Developer: HOP Teknoloji
3 Most reported problems 😔💔
Doesn’t work, charge you for not ridding
by Yaroshenko
I don’t recommend this service since, I have tried 2 scooter both couldn’t start and they charged me for nothing.
It does not support Kosovo
by Granitoos
Cannot register with phone number of Kosovo
Great scooters but CAN’T PAY THE BILL
by Karen BeTheChange
We did a 71 minute fun ride and have spent DAYS trying to pay the bill. 3 credit cards entered, 2 accounts on 2 different phones on the HOP! app. Can’t get anyone to answer the English line to resolve this issue. Not worth it in the end, sadly. We would have liked to have rented the scooters more than once, but couldn’t.
Have a Problem with Hop - Enjoy The City? Report Issue
Why should I report an Issue with Hop - Enjoy The City?
- Pulling issues faced by users like you is a good way to draw attention of Hop - Enjoy The City to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Hop - Enjoy The City customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hop - Enjoy The City.
