Capital.com app not working? crashes or has problems?

Capital.com Status

Last Updated on 2020-01-15 by KAPITAL KOM BEL, ZAO

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Common Capital.com Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Capital.com app on iOS and Android devices. Solve all Capital.com app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Capital.com iPhone Issues and Solutions

Capital.com iOS app crashes, not working, errors
Capital.com iOS app network issues
Capital.com on iOS has black/white screen

Capital.com Android App Issues and Solutions

Capital.com has errors/crashing/not working
Capital.com server network connectivity issues
Capital.com has black screen

Capital.com iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Capital.com app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Capital.com app crashes or not working on Iphone (iOS):

Close and restart the Capital.com app on iPhone
Update Capital.com app to the Latest Version for iOS
Uninstall and reinstall Capital.com iPhone app
Update your iPhone to the latest iOS version

Fix Capital.com on iPhone unable to connect to server/internet connection issues::

To resolve Capital.com network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Capital.com black/white screen (blank screen) on iPhone:

Follow the Capital.com iOS app troubleshooting guide Here →

Capital.com Android App Issues and Solutions

Fix Capital.com not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Capital.com app issues:

Force Stop the Capital.com App
1. On android, goto "Settings" » click Capital.com app. » click "Force Stop".

Update Capital.com to the latest version on PlayStore

Clear Capital.com App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Capital.com app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Capital.com.

Fix Capital.com unable to contact server/ Capital.com internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Capital.com » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Capital.com » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Capital.com on android.

Solve Capital.com black/white screens issue on Android:

Follow the Capital.com android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at KAPITAL KOM BEL, ZAO, developers of Capital.com.

About this app

Enjoy access to five-star rated educational material with Investmate to polish your trading skills. Capital. com - the future of trading. Download now. *Winner of Best Forex Trading App 2018 (UK Forex Awards), Best Online Trading Services 2018 (Shares Magazine), Most Transparent Brokerage Service Provider of the Year Europe 2018 (The European). Trade Bitcoin, Ripple, Ethereum and other crypto pairs. 2200+ Markets. FCA Regulated. 0% commission. Capital. com is here to change your entire trading experience. Need to follow forex signals? Get the Capital. com online trading app and never miss an investment opportunity with coverage of all the most exciting new IPO’s including Uber, Airbnb, Slack, Alibaba and more. We help traders like you to have the highest chances of success in 2,200 markets across indices, commodities, cryptocurrencies, stocks and Forex. Capital. com isn’t just a trading app. Build your stake in the crypto market. Use Capital. com as your default crypto tracker and get notified on major market moves and setup automatic bitcoin price alerts signals and ETH price alerts signals. Waiting for Libra? We are better than your bank! With capital. com you get advanced mobile app with way better opportunities for crypto trading than mobile banking apps offered by leading banks. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 74. 9% of retail investor accounts lose money when trading CFDs with this provider. Open a Demo account and practice Gold trading, bitcoin investing, share dealing through CFD trading & spread betting. Learn to trade shares on leading global stockx exchanges, or Forex trading with the largest range of Forex pairs. We provide an award-winning* free online trading app** and easy-to-use platform, designed to make trading smarter, simpler and more intuitive. Keep more of what you earn with take-profit orders. Love crypto trading? Many crypto investors and bitcoin traders have chosen us to invest in cryptocurrency with ease, no wallet needed. Capital Com SV Investments Limited is registered in Cyprus and regulated by Cyprus Securities and Exchange Commission (CySEC) under license number 319/17. Capital Com (UK) Limited is registered in England and Wales, authorised and regulated by the Financial Conduct Authority (FCA), under number 793714. Or maybe you prefer traditional markets trading & spread betting? Love to sell and buy stocks, into gold trading?