Contact SmartHalo Support
Published by SmartHalo Technologies Inc. About: Bike smarter with SmartHalo, a minimalist, award-winning, circular interface
that pairs with your iPhone to elevate your cycling experience. This is the
smart biking device you’ve been waiting for.
How to Contact SmartHalo Customer Service/Support
Listed below are our top recommendations on how to get in contact with SmartHalo - Bike smarter.. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SmartHalo - Bike smarter.. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SmartHalo Technologies Inc.
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Developer: SmartHalo Technologies Inc.
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Website: Visit SmartHalo Website
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Reported Issues: 6 Comments
By Erlan Carpio
1 year agoTrying to download the app but I can not be able to register. Its shows error in connection with the internet even though my internet connection is fine. How can i resolve this issue?
By Roger E Musgrove
2 years agoIM HAVING DIFFICULTY PAIRING THE SMART HALO TO MY ANDROID PHONE
By Ernst noel
2 years agoI can't register to App
By intergalactic warrior
Out of business ?
The promise of Smart Halo is amazing. I think that’s why they were successful to raise money with an idea. The product does not live up to half of the promises. Personally, I just gave up on them. Recently, I had to leave my bike on the car so I at least wanted to use the alarm function, just to figure out I cannot even log into my account and the device will not wake up even after plugging it in my computer. Maybe they are out of business. It could have been nice to know and not to waste good amount of time to try to make it work. I am sure they put their blood and tears to make this work and eventually it did not and it happens. Communication channels could have been utilized better. Best of luck in your next adventure. Believe it or not, I really wanted this thing to work as promised as much as you did.
By Lvchicchich510
Defects!
If u haven’t purchased it DO NOT WASTE YOUR MONEY!!!! Give it about another year because a few friends and I purchased 3 and they’re all having problems. We tried communicating with people at smart halo and their excuse was your phone might not be updated make sure u have the up to date software for your phone and your smart halo and now they just flat out don’t answer emails! I have the first smart halo and nevehad amy problems but this one is ridiculous how many issues I’ve had. I tried emailing to get my money back and NOTHING from them😡
By Ken in Arlington
Sadly, a complete failure.
I so badly wanted this to work. I helped fund their start up - both Smarthalo one and Smarthalo two. The hardware is extremely unreliable - while I have gotten it to work in the past, it has failed 100% of the time in the past three weeks. Switching between the old and new devices is cumbersome, and often just does not work. One of the lights at the 10 o’clock position remains on 100% of the time. The website says to plug it into a USB connection to reset it, which I do after every ride - however it fails again within 15 minutes. The device is unresponsive to touch. Navigation software tends to route you onto a six lane highways even when there is a protected bike path nearby. Why is SmartHalo trying to kill me? I’m so frustrated with this product. I wish one could leave zero stars.
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