Jump Hero app not working? crashes or has problems?

Jump Hero Status

Last Updated on 2020-08-29 by Hlad Matej

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Common Jump Hero Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Jump Hero app on iOS and Android devices. Solve all Jump Hero app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Jump Hero iPhone Issues and Solutions

Jump Hero iOS app crashes, not working, errors
Jump Hero iOS app network issues
Jump Hero on iOS has black/white screen

Jump Hero Android App Issues and Solutions

Jump Hero has errors/crashing/not working
Jump Hero server network connectivity issues
Jump Hero has black screen

Jump Hero iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Jump Hero app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Jump Hero app crashes or not working on Iphone (iOS):

Close and restart the Jump Hero app on iPhone
Update Jump Hero app to the Latest Version for iOS
Uninstall and reinstall Jump Hero iPhone app
Update your iPhone to the latest iOS version

Fix Jump Hero on iPhone unable to connect to server/internet connection issues::

To resolve Jump Hero network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Jump Hero black/white screen (blank screen) on iPhone:

Follow the Jump Hero iOS app troubleshooting guide Here →

Jump Hero Android App Issues and Solutions

Fix Jump Hero not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Jump Hero app issues:

Force Stop the Jump Hero App
1. On android, goto "Settings" » click Jump Hero app. » click "Force Stop".

Update Jump Hero to the latest version on PlayStore

Clear Jump Hero App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Jump Hero app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Jump Hero.

Fix Jump Hero unable to contact server/ Jump Hero internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Jump Hero » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Jump Hero » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Jump Hero on android.

Solve Jump Hero black/white screens issue on Android:

Follow the Jump Hero android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hlad Matej, developers of Jump Hero.

About this app

Just use your finger to shoot the ninja wherever you want in order to progress along the way. The game is very easy to play. Watch out for the enemies! Get the game right now for free and start your ninja journey!