Capital One Auto Navigator Reviews

by Thereareno Nicnames Available

This application is deceptive. It give you cars and interest rates on the advertised amount which is never the actual price and never the actual interest rate. The interest rate you get depends on car. Credit you tells you how much you are approved for and interest rate snd then you go shopping. CapitalOneAutoNavigator made my car buying experience a nightmare. Depending on VIN Number the interest rate changed so it made it very difficult to see if dealer was being honest. CapitalOneAutoNavigator is certainly not honest. I do not recommend.

by Juliana Marquez

You can’t change car price on app. You can only change car price through website. This is frustrating because you might be able to negotiate on a price but can’t see your payment and interest rate because CapitalOneAutoNavigator will not allow the price to be manipulated. Please fix.

by D3262255

A few improvements would make this a really nice app that actually serves its purpose (I am assuming the purpose of CapitalOneAutoNavigator is to allow users to find the type of automobile they they want to purchase, as well as finance with Capitol One).

REGULARLY “signs” you out “do to inactivity” while you are actively using the tool. As in it just logged me out twice during a 5 minute period of searching. This is a REAL pain as you have to start you search all over again, it even looses those you mark as a favorite during the session on n which you were just forced out.

Adding number of doors (2,3,4,5, other) would greatly help narrow the search. Historically searching for a “coupe” would locate 2 door cars, but with CapitalOneAutoNavigator I routinely get results with 4 door cars/wagons.

Also adding fuel type (gas, electric, diesel, other) to the search would be useful in narrowing the search.

by Susu_San

Auto Navigator is great, I guess, if you don’t know what you want. It’s very limiting if you’re conducting a narrow search for a specific make/model. Biggest barrier is limiting my search to 500 miles. I can do nationwide searches on every other car app I use. And why am I forced out of CapitalOneAutoNavigator to the website all the time? This whole experience just complicates financing for me.

by Tone Tone.

I downloaded CapitalOneAutoNavigator because of you use the browser- you get logged out if you navigate away for ten seconds. Download CapitalOneAutoNavigator and can’t login if I selected “remember me”. Can log in without. But, again - cannot navigate away or be idle for too long before it times out. Also, if the APR and payments can’t be seen on CapitalOneAutoNavigator then what is even the point of CapitalOneAutoNavigator if it can’t be used for its purpose??

by Naol B2

First started of good with a smooth interdace but after just a day of using CapitalOneAutoNavigator then next day it wouldn’t let me search cars i tried closing CapitalOneAutoNavigator and starting again but it just won’t let me which is a but of a frustration for me because i already applied and invested my time. But i’m hoping they’ll see this review and update CapitalOneAutoNavigator . I have an iphone xr with the latest software (13.1.3).

by RaiderSmiley

I’ve already bought one truck using CapitalOneAutoNavigator and it was great. Now I’m in the need of a new truck and am using it again. 2 things to add in future updates: in the sort by column, add newly listed as an option. In the filter section, under engines, add ability to filter multiple engines in each class. For example, under 2021+ Ford F-150, there are 4 - V6 options. 1 - NA, 3 - Ecoboosts - 1 - 2.7L, 2 - 3.5L (std Ecoboost and a Powerboost). I would like the ability to filter out the NA and 2.7L options. Oh, and under the description of a selected F150, all it says is V6 but it should really say which V6 it is.

by Mach417

Love CapitalOneAutoNavigator and all of the features. Easy navigation and filters. With that being said. The saved cars feature does not work. After saving your cars to track they vanish after closing CapitalOneAutoNavigator . If your saved cars were Saved, this is a five star app.

by Kaazthur

Well I’m kinda disgusted yet flattered. I prequalified for nearly half of what My Jaguar F-Type cost. Yet I can’t get a quality bank to borrow what I paid in cash for 😂. I’m determined to get a Jaguar SUV for $35k Used , with no bills or debt under my belt I can only get like a $20k minimum car with a $5k down payment. Lol guess I’ll save up for a few months and buy in cash again… banks are missing out I suppose there loss my gain.

by HAPPY FIREFIGHTER

My title says it all my experience with you was so awesome before. I came back for a second time and I’ll probably come back in a few months for my daughter’s first car

by KDPG12

I just bought a car last week using CapitalOneAutoNavigator. I found the car, printed the offer letter and give to the dealer. They knew how to use it... 2 hours and I leave the dealer with my car.

by Eweisner

Cap One kept sending me letters about pre-approval letters. After the second $2000 repair in 18 months to the car my wife drove I though ok put your $$$ where the rubber meets the road.

I was able to get online work the financing into a deal that fit our budget. Contacted the dealer with the paperwork. Sure no problem. No more shady car lots or buy here pay here crap for us. As my wife put it, it feels good to be able to walk through the front door of a real dealership. Even purchased our second car through them.

I’ve recommended CapOne to anyone who will listen.

by AutoLoanSeeker

What a superb way to search for available cars, get prequalified for financing without any hit to your credit and speed up the buying process by presenting the prequalification to a dealership....all at your finger tips. Proud to be a Capital One employee!

by Poop👽

CapitalOneAutoNavigator was a god send. I could be prepared ahead of time what kind of vehicle would fit my budget based on expected APR and estimated monthly payment. Once I selected a vehicle I went to go test drive and decided to purchase. I already had a loan through my credit union but decided to ask the dealer if they could offer me anything better. I don’t have horrible credit but I am working on it. Once I mentioned to the sales rep at the dealer I was also pre approved through Capital One he smiled and said “let’s see!”. NOT only did Capital One save me money compared to the dealer financing but ALSO though my own credit union! Capital One offered me 5% less APR than even my credit union could. Such an easy and seamless buying experience. I can even make my car payment right through my Capital One app. Thank you Capital One!

by Redzone66

I was able to use the quote from the preapproval to talk the dealer down on the monthly payment and rate from what they initially showed me. I know this is standard practice anyway but having CapitalOneAutoNavigator quote as a benchmark helped a ton!

by Carlovers@ Dc2020

I would recommend to everyone who is looking to but whether new or used car. Really helpful by estimating your monthly payment, the APR and telling the history of your if you gone purchase used one.

by Cjviscito

I’ve used AutoNavigator twice now to buy new cars. I love the fact that I can customize my payments, browse inventory at multiple dealers, and walk in with my financing done. The iOS app is nicely designed and works great, just like my main Capital One mobile app. Tell the product team to keep up the great work!!!

by Mcurtis63

App allows you to be prequalified and have the assurance of “worst case” pricing and rate before going to any dealership. We have purchased 3 cars using Capital One navigator and in all but one case their rates were the most competitive. In the other case the dealer had promo mfg financing that was better. CapitalOneAutoNavigator give you onsite int the impact on the interest rate of down, trade and term as well as price. It also allows you to see how the rate varies across models and ages.

Great app for people with strong or weak credit. Bargain from a position of confidence.

by TrinWard

I give Capital One 6 out of 5! I did the pre approval, found my car & showed them the pass. The car lot finance department tried to beat the interest rate, but couldn’t come close . In addition to the hassle free approval process and impressive interest rate , they made the paperwork signing painless as well. They have an app where you check and sign everything at once - instead of 50 pieces of paper . I highly recommend capital one to anyone looking to purchase a car.!

by Luckyteddy77

I had not so great credit wasn’t getting approved for auto loans below 11% got pre approved and found the car I wanted. Called customer service before I went to the auto place to have everything solid. Went to buy the car, the dealer told me it was sopposed to be $71 more dollars than what capital one had said. I called cap 1 customer service back from the dealership and put them on speaker. Suddenly the dealership changed their mind and was ok with my price and payment. Dealers will always try to get money out of you. They will do it in finance. I ended up getting a loan for 6% thru capital one!