Contact Timekettle

Contact Timekettle Support


Company Name:

About: “Timekettle" is a cross-language communication app to use with Timekettle's
own exclusive hardware products (Zero, WT2 Plus). Breaking the language barriers
in your work, study, traveling, and life.


 
  2026-04-14

Timekettle Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Timekettle Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shenzhen Timekettle Technologies Co., Ltd.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Timekettle Website

Privacy Policy: https://cdn.timekettle.co/privacy.html

Developer: Shenzhen Timekettle Technologies Co., Ltd





Can I trust Timekettle app?

Protect your data and wallet. We investigate the developer's website (Wt2.co), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

2.8 out of 5

Waste of good money. Horrible purchase decision

2024-12-27

by SoftballSensei

I travel to numerous countries on business and concur with all the reviews that suggest this product doesn’t work as advertised. I have literally followed all of the manufacturer’s recommendations because I really needed the product to work, but unfortunately it simply does not. While using Timekettle I have used a translation app (both Google Translate and Papago) simultaneously on different device and achieved far superior results. These have now been collecting dust in my desk drawer after spending countless hours trying to make them work and experiencing frustrating/embarrassing situations in front of clients.

Do not buy this until they make a effort to fix the issue

2024-12-28

by Blesterkelly

Got M2 for my travels to South America for six months and I was having issues in America but I gotten what I thought was fixed but when I got here the app and the earbuds just do not connect with each other when I was working on getting them fixed they will immediately disconnect and then I have to reset everything which makes it super frustrating I might as well just use Google translate for free and avoid $140 I spent… DO NOT BUY THESE! Just use google translate for free. Great concept horrible execution

Seriously?

2024-12-29

by Fotohuman

It says here that they don’t collect personal information but when you launch the APP you must agree to their privacy policy. They specify that they collect any and all the personal information they can on your phone and if you accept their policy you agree to giving them the right to share that information. How is this an approved APP here? This APP should either be bounced off the store or the privacy policy should be one that isn’t a declaration that your private information is up for grabs.




Have a Problem with Timekettle? Report Issue




Why should I report an Issue with Timekettle?

  1. Pulling issues faced by users like you is a good way to draw attention of Timekettle to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Timekettle customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Timekettle.


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