Contact Congregate Members

Contact Congregate Members Support


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About: The Congregate Members app brings your website's member content plus public
sermons and articles to your mobile device. For church websites powered by
Congregate, use the Congregate Members app to access all your member-only
content, including native support for: • Member directory • Calendar •
Daily announcements • News • Job assignments • Sermons • Articles •
Shared files • Message center • Virtual libr.


 
  2026-05-04

Congregate Members Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Congregate Members Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DP Media Group



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Congregate Members Website

Privacy Policy: https://www.congregateonline.com/privacy-policy/

Developer: DP Mediagroup, LLC





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3 Most reported problems 😔💔

3.9 out of 5

Needs simple changes

2025-03-07

by TheCrazyRussian

I would give this 5 stars but it needs two major changes:
1. The url needs to be stored in long term memory and asked as a question the first time the user opens the app
2. The user shouldn’t experience an additional login to download or access files from the user-congregate-page. It should be a seamless interaction behind the scenes which integrates with the devices download folder.

Other than these two glaring issues, I’d give it five stars.

Unimpressed

2025-03-08

by Texas Exit

The app opens, and then only gives a blank white screen.
Tried deleting and reinstalling; no help.

Glad it’s here but disappointed , but I still have my hopes up for more

2025-03-09

by Looking4todo

Sorry to be so critical. I am sure a lot went into this.

The Dashboard has too little info. It’s just a menu, more clicking.

I’d like to see Latest News, Today’s Calendar, My Job Assignments, My Volunteer Assignments, My Visitor Assignments right when I open the app. No clicking. I don’t see Visitor Assignments or Visitor Tracker in the app at all, I have to go to the website.

There are still too many things I have to go to the website to see. Hopefully this is just laying the ground work for more to come.

Update:
In the member directory, I am glad I can click on the phone number and get some actions, only only selection is call, please add message option.

Update 2
No Message Center. This is the most used feature on website. Needs to be in this app.

Thanks for the features that are here. Please add more.




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  1. Pulling issues faced by users like you is a good way to draw attention of Congregate Members to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Congregate Members customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Congregate Members.


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