Aiwit Reviews

Aiwit Reviews

Published by on 2025-03-25

🏷️ About: - Easy to set up your devices in the Aiwit App. - Get instant messages when visitors press the doorbell or trigger the PIR motion sensors.


     


Overall Customer Experience 😎


🤬 Negative experience
54.9%

😎 Positive experience
29.2%

🫥 Neutral
15.9%

~ from Justuseapp.com NLP analysis of 73,731 combined software reviews.



Read 20 Customer Service Reviews 😠💢

4.6 out of 5
Worse customer service

The camera is not bad at all. Good quality and works fine. I wasn’t very lucky with my camera though. I bought it in January/2023. The wifi suddenly stopped working and I couldn’t have access to my camera anymore. As I paid for the store for the year, I bought a new one exactly the same. The new one connected to the wifi and works perfectly, but I am not being able to use my subscription. I don’t understand why, if I am using the same login and password as I was using with the old camera, and the subscription is valid until February/2024. I tried to contact the customer service to get some help. They take hours to answer, sometimes even a day, and when day answer, they keep saying that I have to give them the ID of the old camera, and I am trying to explain that there’s no way for me to get the ID of the old camera because it’s broken. Since that suddenly disconnected from the WIFI, I have no access at all. And then after hours and hours, they answer with the same argument “we need the ID of your old camera”. I am very frustrated and furious, because I paid for the year, the camera stopped working by itself, and even buying the exact same camera, I cannot use my storage cloud, and the customer support doesn’t seem to care to help.

Wait

The basic cloud with your system works for each day. Awit is trying to force people to use and buy their products through force using deception to get your business. I contacted Apple and ring on their options and if they referred this app to service people through their reference to Awit. Ring and Apple said they DID NOT and have not referred Awit to service their customers. Awit says they do it better and you should download them to service your ring doorbell. All actuality they are worse at serving you forcing you to use their higher cost system which doesn’t work any better. Don’t let their deception lead you astray as they did me. I removed their app and continue with the original ring system. Happy trails. Awit has 2.5 stars

If you don’t stop trying to block me from my Live home app by trying to FORCE ME to take your company I am going to report this to the FCC.
My last warning!!

Do not get this camera

Let me be clear. When I first purchased this doorbell I loved it. Camera quality is amazing it has motion sensor ranging from close up to far off. My camera usually last a week or more once fully charged. The only downside for me besides the slow start up is them asking us to pay when we were told we wouldn’t have to. I got Aiwit because it offered a subscription but you didn’t have to have it and could still see old videos up to a week prior. Now all of a sudden you can’t watch any of the videos unless you pay $30 a year again which isn’t bad but if they were going to charge they should’ve stayed that before I brought it which would’ve had me choosing another option. I’m currently looking for another doorbell. I don’t have $30 to pay when I was told it was free.

Avoid at all costs

No Alexa(Amazon), Apple, or Google hub integration. Ok no biggie I thought. Nope, cameras can’t even connect to a real 2.4ghz network. I needed to broadcast both 2.4 and 5ghz bands under the same SSID just for it to connect the camera. Once connected, the camera would send 1 frame on live view after a minute or two and then time out saying network was too slow. That’s with -54dB and I turned on my old cameras just to double check there’s no connection or bandwidth issues with any of my other wireless devices. The concept is great as a camera that can swivel, and move 360 degrees, housed in a light bulb socket. But the execution is poor. Avoid this brand at all costs, this is my 2nd camera. I switched to blink instead, which allows for an external hard drive so no subscription fees and WAY better app and functionality.. just wish they had a light bulb swivel camera haha oh well 0/5 run away as fast as you can

DO NOT PURCHASE YOU’LL GET WHAT YOU PAY FOR!!

PAY ATTENTION TO REVIEWS! I much rather give no stars. I bought this camera in June and it worked well for two months then it stopped operating or functioning properly as the camera stopped recording then eventually started to completely shut off. I contacted CS which you can only reach via the company’s app or device app and they sent a replacement however, although they sent the replacement, they have not transferred my 6 month subscription over to the new device prompting for me to have to purchase another subscription (subscriptions offered are only 6 and 12 months) in order to view recorded videos etc. I have tried contacting CS several times for several days and have not received a response. Due to my experience with the faulty device and the lack of communication from CS I will not recommend this product for anyone. You will get what you pay for. Do yourself a favor and spend more money on a more credible brand/product. You’ll regret purchasing this product. My neighbor have Blink and when she had issues with her doorbell camera she was able to speak to a live representative! Here you’ll get ignored. I have screenshots to prove it as well that you’ll get ignored by them.

For someone on a budget this isn’t bad

The camera quality isn’t horrible I have seen much worse. Night vision works pretty well, day time is great, audio is clear, Wyze cam has the better picture quality but blink has the better audio quality. The biggest perk of this is the cloud storage you get a week for free for life… a week is enough for what you need and you can save the clips to your phone. The worst part of this is the detection, set at max sensitivity and it still doesn’t get half the people who come up other and it is super delayed probably 15 second delay and doesn’t start recording till they are on the porch. Detection service is very spotty at best. It works it does what it should but buy a second set of batteries and a charger and then you don’t have to worry about hard wiring to a doorbell or having an ugly cord running from it.

Clear camera but theres a catch

So according to Aiwit there are 3 ways to subscribe so you can actually view and save the activity. It states you have 30 days of free access. I actually decided i wanted to purchase the 1 year access instead of monthly so I canceled ahead of the one months time so I would still have the free month and then i would subscribe for the year. Well to my surprise although Aiwit say full access for the month free and in apple subscriptions it also says that the company terminated my access so please be careful looks like they want to force you to pay and whats supposed to be free is not actually free although it states it is free. Why do I say this because you have to wait the whole 30 days to cancel and i am pretty sure by the 30th day the company is already charging your credit card on file. So because of this bait and switch tactic they are only getting two stars.

No preview on notifications

I thought Aiwit and camera were good enough for the price when I first bought it. It takes a while to load the live camera which is why I only even looked at the notifications that showed a picture of the movement. I don’t know if it’s a new update but they stopped showing the preview on the notifications and if there’s any movement I now have to press the notification then it’ll take me to the live view which takes anywhere from 5-15 seconds to load. This makes it not worth it, I don’t want to have to open the live view every single time there’s motion, please bring the preview pictures back! I wanted to keep using the camera but with this “update” I’m thinking of just buying any other brand.

Charges for iCloud storage

When I first purchased the device it didn’t come with an SD card slot to have other record and replay options, I wish I had read the fine print, Aiwit was updated and know unless you pay for i cloud subscription even if you already have it basically it just works for the moment and chime, but it was affordable when I bought it, decent graphics, a little slow to connect when going live, I’ve had charging issues, it was an ok device purchase at your own discretion, I will be looking into other devices as mines is useless at the point but I enjoyed it for a little while, I’d suggest adding a SIM card slot as everyone already has to pay a subscription for almost any and everything these day peoples pockets are tight and most of us bought the device in the first place because it was advertised respectfully that there was no subscriptions or monthly plans however we were offered subscriptions but know there’s no choice and no option for SD on my device that is as it’s a year old

Worth the price

It does what it says it does. Start with the one bad before I tell the good. It could use a light to light up the faces better, if the light is on their back the face is very dark but still visible. And the good, Was a pretty simple set up, the video quality is better than I was really expecting, I was surprised. The settings lack a little direction, but easy, just play around with it and you’ll figure it out fairly quick. I like the mute notification timer that allows me to do yard work and not have the motion notifications buzzing me every 2 minutes. I love that you can live chat two way, and you can open the camera live anytime you want just to look if you want to. The range on it is pretty good in my opinion, I have the router in the middle of my house, front door 15’ outside garage door 50’ through 3 walls and get 2 out of three bars. I just got it so we will see how it holds up. So far so good and happy with it.

Not one person reviewed the “App” itself?

It’s not the apps fault MOST of YOU. Didn’t read up on your purchase or research/review installation. To the one guy. Yes it has NO PIR motion sensor-WHY-Because you ordered a unit without motion sensors. Batteries are not needed although can help if loss of power. One other reviewer YES you purchased a unit/package that didn’t include a chime.....after carefully reading product info & descriptions I was sure to get a motion sensor...light sensor...infrared sensors AND CHIME(also had option to buy batteries if looked). #4 Directions tell how to wire camera using existing low voltage Bell wiring. Also has a plug/port which lets you use a “cell phone” still plug. Next buyer Yes it’s dark and cloudy/grainy at nite, it’s nighttime, add a light near lens and/or to area even solor lights to brighten the foreground. If it’s slow/lagging tweak settings and “update” unit.
So, besides those who didn’t read, directions, order discription or settings....
Can someone review Aiwit itself please..
So....aside from those purchased poorly How is Aiwit interfaces, controls, alerts, video, playback...ect...etc...Annnnn-TheN, & Then!!
......No and Den!!!
I’ll come back and add a second review after I install my v5 video doorbell and see how Aiwit and my camera work.

Works

4 stars because it works, but not good for my use. This is my second bulb camera and second type of application . this app app. is on the verge of being user friendly. It works well but has a delay in all of the features. ie … motion sensor, talking and listening. It’s approximately 3-5 seconds delay. Also after about 3-4 minutes it freezes and logs out if no movement, which is a big concern. My other camera uses the V380 app. stays logged in and running 24/7. I don’t worry about missing anything. I use in on my front door as a monitor day and night. We have thieves in our neighborhood and a delay of having to login and wait to see what’s happening outside is unacceptable. This one will end up as a backup system for temporary use only and I’ll have to get something else.

Loving this doorbell cam

I few years ago my neighbor was murdered in front of his house. He was coming from the grocery store/market, & was robbed.
This isn’t one of the rough parts of Baltimore. It has small issues like porch pirates (packages thrives). Most of the time’s it’s cool. Once that happened to a beloved neighbor. Just about every house on the block purchased a doorbell cam.
Sometimes the reaction to people walking by our house is a little slow. All in all, I enjoy the ring cam. Knowing others in our household can see what’s going on,& some of the other features are great. My plan is to eventually get another one for my backyard/door.

To the company. If you want to send me one. It will definitely be used. 😃

Solid purchase especially at entry level pricing

I bought my camera almost 2 yrs ago and it was missing the instructions but even so it was very self explanatory. The image quality is not high definition but is more than enough to see everything clearly. It save and plays back up to 72hrs with no subscription. I charge it periodically but it’s honestly not often. My inside chime works great. The only complaint I really have is that the voice response when someone is out is pretty rough. I can hear the person outside but they have a hard time under my response, but honestly I don’t often need to to use that feature: all In All I think it was totally worth ever penny to have a sense of security when I’m home and away.

Amazing

I have had this product for about 6 months and it’s been awesome, the battery life is amazing I love picture quality, I charge it whenever it indicates battery is low but that’s about every 2 1/2 weeks. I have recommended this product to my friends and family. I am very pleased with this product and I will be purchasing another one soon. Whenever I thought I was having issues with the product, it was easy to reach out to customer support and they were able to help me with my issue because the product was fine, I just didn’t know what I was doing 🤣
I think this product is very, very good. Definitely a great investment. Thank you.

Solar panel cameras

I’ve had my solar power cameras for about a month. They were extremely easy to install on corners of my somewhat shady house, even though the cameras come with a rechargeable battery pack thst holds 3 AA batteries, and can recharge with a cord for an old phone or blue tooth speaker. Meaning you probably have the size cord it takes laying around your home. My cameras stay at at least 90% power at all times even on rainy day and I haven’t charged batteries not one time since I opened the package. The cord from the camera to the solar panel is actually quiet long about 5-6 ft if not a little longer, so you have more options on putting the panel in as much sunlight as you can pick up. The vision on cameras are great in day time . But at night if a vehicle rides by or pulls up , you’d really need flood lights to get a color and actual detailed model of vehicle. As far as picking up an actual person, it’s just the shape of the person unless you have lights . So , overall worth the money and a nice security system.

Good election ☝🏻

It was a good choice to buy this camera, I am more in control of what happens outside my door, many people walk down the street and look in to see what is happening, it is funny because it seems that they are looking for someone, but I can be I sure am recording your faces, I like my security camera, thanks
It was a good choice to buy this camera, I am more in control of what happens outside my door, many people walk down the street and look in to see what is happening, it is funny because it seems that they are looking for someone, but I can be I sure am recording your faces, I like my security camera, thank you

Video storage

I want to start with the camera itself works fine my issue is with Aiwit . I bought this is 2020 when I got it you could watch your videos for the past 7 days for free. In December they changed it so you could not watch any of your videos without a paid subscription. Then they changed it and I would sporadically have access to view some of my videos. Now they have changed it again. My camera has been triggered several times today and yet it tells me it has taken no videos. I can still sporadically view certain videos but not all. I feel like if they were going to require a subscription that should have been clarified when I bought the camera not change it almost 3 years later without warning. I have tried to reach out to the company however have never gotten a response from anyone.

Works well, but…

I’ve had the video doorbell about a year and it works well …when it works. It’s very inconsistent regardless of weather or battery status. As a result, it often does not detect a person or record activity, then will randomly start functioning again. I have downloaded the update, but the problem continues. It would be a great value if it could be relied on, but if reliability is important to you, I recommend spending a little more on a better product; the person this one doesn’t detect or the video it doesn’t capture could make a significant difference.

Aiwit Security Camera

I’ve been using my security camera for about a month and a half. I love it. It was easy to install and connected to my Wi-Fi easily. It works just like a ring camera, but costs less. It picks up sound very good and the picture images are great during the day and night. I will be purchasing another one soon! The only thing is that you will have to remove it to charge it up, but that’s something I’m willing to do to continue using it and so far I only had to charge it once when I first received it.



Is Aiwit Safe? 🙏

Yes. Aiwit is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 73,731 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Aiwit Is 34.8/100.

Safety Analysis

82.0% of users say app is Safe 👍
82.0%

11.4% of users have Some Concerns ⚠️
11.4%

6.6% of users say app is Risky 🚨
6.6%


Is Aiwit Legit? 💯

Yes. Aiwit is legit, but not 100% legit to us. This conclusion was arrived at by running over 73,731 Aiwit User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Aiwit Is 53.7/100..

🔏 Privacy & Data Safety

Aiwit collected the following data from you:

  • Data Used to Track You:
    • Identifiers
  • Data Not Linked to You:
    • Identifiers

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
R-Cyclic 30 day, use 1 year $29.99
R-Cyclic 30 day, use 6 month $28.99
R-Use 1 year,cyclic 30 day $29.99
R-cycle 30 day, service 1 year $29.99
R-Service 1 year,cycle 30 day $29.99
RA-Cyclic 30 day, use 1 year $29.99
R-Use 6 month,cyclic 30 day $28.99
R-Service 6 month,cycle 30 day $28.99
R-cycle 30 day,service 6 month $28.99
Cyclic 15 day, use 1 month $3.99


How was your experience with Aiwit? Post a Review




Features

- Get instant messages when visitors press the doorbell or trigger the PIR motion sensors.

See, hear, and speak to visitors from anywhere.

- Monitor your home in high definition video.

For an account that purchases an automatic subscription service, we will automatically deduct the next period of fees within 24 hours from your iTunes account before the service expires, and extend the corresponding service content, service conditions and service period.

If you need to cancel the automatic subscription, please manually open the Apple phone "Settings"-->Enter "iTunes Store & App Store"-->Click "Apple ID", select "View Apple ID", enter the "Account Settings" page, click "Subscribe", select "Aiwit" to cancel the subscription.

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