Pass Pass VE app not working? crashes or has problems?

Pass Pass VE Status

Last Updated on 2024-10-15 by Hauts-de-France Mobilités

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Common Pass Pass VE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pass Pass VE app on iOS and Android devices. Solve all Pass Pass VE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pass Pass VE iPhone Issues and Solutions

Pass Pass VE iOS app crashes, not working, errors
Pass Pass VE iOS app network issues
Pass Pass VE on iOS has black/white screen

Pass Pass VE Android App Issues and Solutions

Pass Pass VE has errors/crashing/not working
Pass Pass VE server network connectivity issues
Pass Pass VE has black screen

Pass Pass VE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pass Pass VE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pass Pass VE app crashes or not working on Iphone (iOS):

Close and restart the Pass Pass VE app on iPhone
Update Pass Pass VE app to the Latest Version for iOS
Uninstall and reinstall Pass Pass VE iPhone app
Update your iPhone to the latest iOS version

Fix Pass Pass VE on iPhone unable to connect to server/internet connection issues::

To resolve Pass Pass VE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pass Pass VE black/white screen (blank screen) on iPhone:

Follow the Pass Pass VE iOS app troubleshooting guide Here →

Pass Pass VE Android App Issues and Solutions

Fix Pass Pass VE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pass Pass VE app issues:

Force Stop the Pass Pass VE App
1. On android, goto "Settings" » click Pass Pass VE app. » click "Force Stop".

Update Pass Pass VE to the latest version on PlayStore

Clear Pass Pass VE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pass Pass VE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pass Pass VE.

Fix Pass Pass VE unable to contact server/ Pass Pass VE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pass Pass VE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pass Pass VE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pass Pass VE on android.

Solve Pass Pass VE black/white screens issue on Android:

Follow the Pass Pass VE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hauts-de-France Mobilités, developers of Pass Pass VE.