Check Status

Last Updated on 2024-11-07 by Check Technologies B.V.

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Common Check Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Check app on iOS and Android devices. Solve all Check app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Check iPhone Issues and Solutions

Check iOS app crashes, not working, errors
Check iOS app network issues
Check on iOS has black/white screen

Check Android App Issues and Solutions

Check has errors/crashing/not working
Check server network connectivity issues
Check has black screen

Check iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Check app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Check app crashes or not working on Iphone (iOS):

Close and restart the Check app on iPhone
Update Check app to the Latest Version for iOS
Uninstall and reinstall Check iPhone app
Update your iPhone to the latest iOS version

Fix Check on iPhone unable to connect to server/internet connection issues::

To resolve Check network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Check black/white screen (blank screen) on iPhone:

Follow the Check iOS app troubleshooting guide Here →

Check Android App Issues and Solutions

Fix Check not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Check app issues:

Force Stop the Check App
1. On android, goto "Settings" » click Check app. » click "Force Stop".

Update Check to the latest version on PlayStore

Clear Check App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Check app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Check.

Fix Check unable to contact server/ Check internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Check » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Check » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Check on android.

Solve Check black/white screens issue on Android:

Follow the Check android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Check Technologies B.V., developers of Check.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Check Website

Privacy Policy: https://ridecheck.app/privacystatement

Developer: Check Technologies B.V.

About this app

Find a moped in Check and you’re on your way within 30 seconds. Good news, because nobody likes to wait. this app gets you at your destination in no time. Using this app for the first time? Rent a moped in The Netherlands? Look no further. In the Dutch cities below you can share an e-scooter using this app. Our shared, electric mopeds are your fastest way through the city. Download Check and enter your details. Make sure to have your driver’s licence (type B) ready. You’re on your way in no time. Not your moped, but a moped for you. Creating an account is easy. There’s always a this app close by. Follow this app and stay tuned on news and updates.