MyHotelTeam Reviews

MyHotelTeam Reviews

Published by on 2026-03-26

🏷️ About: The MyHotelTeam® mobile application provides on the go access to view current schedules, time cards, and time off requests. HOME PAGE Immediately see your schedule for today and the next three days.


     


Is MyHotelTeam Safe to Use?

We Investigate the app owner's website (Hoteleffectiveness.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
99.9%

😎 Positive experience
0.1%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 86 combined software reviews.

Is MyHotelTeam Safe?
MyHotelTeam does not appear safe based on available data.
0.1/100

  Safety Analysis »»

Is MyHotelTeam Legit?
MyHotelTeam does not appear legitimate based on our analysis.
0.1/100



Read 18 Customer Service Reviews 😠💢

3.4 out of 5
Employee logging in and loading error

My staff have to constantly have me reset there password as it will not let them log in . After the log in once reset the password all over the very next time it logs them back out an will not let them use the password they just set it’s just a blank screen . It’s a daily issue of having to reset these passwords for it to work one time after . It’s gotten so bad half my team has decided to stop using it . Please let us know what we can do to stop this it’s insane the amount of times I have to send them the new link. Thank you

Recent Update causing issues

Since the recent update on 5/23 the website/app is terrible. “All shifts” is reflecting the same schedule every day with even tho some days are different.

Doesn’t work

I can’t even get passed the login screen.

Department Schedule Not available👎🏾

Having the department’s schedule is very useful and should be available.

App doesn’t work after update saying I still need to update

???

App won’t open

Updated today and MyHotelTeam won’t open at all, was fine before the update

App Needs More Features

App needs to have the feature to show who all is scheduled during the whole week. Also MyHotelTeam should have the clock in and out feature on it. We need to be able to see our total hours calculated for the work week instead of having to add them up ourselves. And possibly check calculator for payroll

Can’t view schedule

Cant view my schedule because MyHotelTeam says it needs to update but MyHotelTeam Store says it’s updated…

Crashes often

Just got logged out when I was using MyHotelTeam no problems just yesterday. Other reviews they are responding saying to delete and download new app. I did this and *gasp* it had no effect on recovering my account 😱

Broken

MyHotelTeam was fine for a while, then suddenly it stopped working. Now my schedule is no longer visible even after deleting MyHotelTeam , resetting my password and even being issued a new invitation. Now it’s completely useless.

Unable to download the app

My mother have an Android with Cricket wireless and she can’t download MyHotelTeam . It shows that is not compatible. She don’t have any problems with any other apps.

App bug

This my very first time on MyHotelTeam ! And it’s giving me problems . 😩 and I need it for work

Impossible password recovery

I am unable to recover my password even tho I know my username. This is one of those sad technology things. I get an email the day before every shift to remind me my schedule but somehow I can’t recover my password to get into my account. It’s really messing up my work vibes. Sad.

Can’t login through the app

App worked fine, but all of the sudden I was kicked out and now can’t log back in. I’ve had many coworkers who have experienced the same thing. I can log in through the website, but it would be nice to have access to MyHotelTeam .

Constant Issues with Login

Will not keep me signed in and when I try to sign back in it tells me my username and password are wrong…they aren’t!! I have to constantly ask my manager to send me a link to sign in. It’s very frustrating

Confirmation code

Wont let me set up my new account, and telling me my confirmation code is invalid which makes no sense when the confirmation code is supposedly valid for another two weeks.

Makes no sense to me.

Update

Since updating all I get is a blank screen. Cannot see my schedule anymore.

About time off request.

Can you make time off request cancel button?



Is MyHotelTeam Safe? 🙏

MyHotelTeam does not appear safe based on available data. JustUseApp Safety Score for MyHotelTeam is 0.1/100.
This assessment is based on our NLP analysis of 86 user reviews. Combined with the app store average rating of 3.4/5.

Safety Analysis

50% of users say app is safe 👍
50%

41.3% of users say app is risky 🚨
41.3%

8.8% of users have some concerns ⚠️
8.8%


Is MyHotelTeam Legit? 💯

MyHotelTeam does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for MyHotelTeam is 0.1/100 .
This conclusion is based on analysis of 86 user reviews.

🔏 Privacy & Data Safety

MyHotelTeam collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data



How was your experience with MyHotelTeam? Post a Review




Features

The MyHotelTeam® mobile application provides on the go access to view current schedules, time cards, and time off requests.

Note: Some hotels choose to remove the Timecard, Time Off, or Availability pages from their employee access.

Input requests for Availability preferences as you know your ongoing schedule availability.

MyHotelTeam® is operated by Hotel Effectiveness®– the leader in labor management solutions designed exclusively for hotels.

View your schedule for the week as soon as it’s published by the hotel.

  Contact Support
Developer:
Hotel Effectiveness Solutions, LLC

Contact e-Mail:


Privacy Policy: