Surf Taco Reviews

Surf Taco Reviews

Published by on 2024-11-27

🏷️ About: OFFERS & MESSAGES Get access to special offers and periodic challenges that will enable you to earn rewards upon completion. STORE LOCATOR You never know when you will need to satisfy a craving! No matter where you are, you can use the Store Locator feature to get directions, call in, or view your distance from the closest Surf Taco restaurant.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
57.6%

😎👌🔥 Positive experience
24.0%

🙄💅🫥 Neutral
18.4%

~ from Justuseapp.com NLP analysis of 2,244 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Great food

- Easy to use

- No glitches

- Quick ordering process



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Garbage app

2022-06-24

This might be the worst food ordering app I’ve ever used. My advice to the management is to stop being stingy and actually pay for a decent app developer. The whole process of ordering food on here is chaotic and annoying.

Not an improvement over previous app

2022-07-25

The original app worked so much better. Had Apple Pay making checkout much easier. The tiny field for entering credit card info is a nuisance.

Useless App

2022-08-26

SurfTaco doesn’t let you order on it as the description claims. It is a glorified landing page. It does nothing. Now I do not want to order from Surf Taco, ever.

Same issue as everyone else

2022-09-27

When I go to the order screen it just sits there loading for locations, and nothing ever comes up, this is not a dig on surf Taco’s food, that’s great, this 2.0 app just stinks.

Can’t order from it

2022-10-28

I wish it worked. I love surf taco so much. But th app won’t let me check out ever. I have everything set to go and the confirm order button just doesn’t let me press to confirm the order!

Can’t place an order

2022-11-29

SurfTaco does not work. I’ve typed in multiple credit cards to pay for an order, and it keeps giving me error messages.

Bait and switch

2022-12-30

App is nice but don’t bother. Nothing shows this is just a front for a door dash delivery. Store blames door dash for order issues. App worked fine but it was shady that it never tells customer it isn’t a first party order direct with the store.

Not A Good “2.0”

2023-01-31

I had the previous app and it worked great! This one however does not work very well. Few things:

- It got my location wrong even after allowing location showing in 5k miles away
- When clicking order there is a 2-3 minute lag to load up anything
- Other App used to offer Apple Pay which was a great feature! They got rid of this for the “2.0”
- Amex having issues validating cards (tried two different Amex cards)

Hope they can make improvements and hope this review helps!

Completely useless

2023-03-04

The restaurant workers just said we had to call in to order. SurfTaco wouldn’t allow certain menu items to be added to the order & the payment portal wouldn’t work to complete the order.

Never Works!

2023-04-02

Different errors every time I try to use it. First time it refused to put an item in my basket (it was available when I called the shop). Second time it wouldn’t accept my address as valid. Third time, today, it won’t let me select any delivery or pickup times except “ASAP.” DoorDash actually owns SurfTaco - please get a high school kid or someone capable to fix it!

Freezes

2023-05-04

I downloaded SurfTaco because their website says you have to use it f you want to order ahead. Unfortunately, every time I click to the order tab, it just sits there with a wheel spinning in the location screen forever until I eventually have to force quit SurfTaco . Guess I’m going to have to order from Qdoba instead.

Unusable

2023-06-04

SurfTaco is unusable to the point that we weren’t able to order the food we wanted. Will not be coming back

Crashes

2023-07-06

App crashes all the time and gets errors on payments the old app was much better

Bad app but great food

2023-08-06

App is awful. No space for customization. Inputting credit card info a disaster.

Glitch

2023-09-07

App would not let you choose between soft and hard taco

Work in progress

2023-10-09

App is not easy to use. Took a while to figure out how to make it work and order multiple surf tacos. Should be able to enter the number but it did not work. Must keep pushing the plus button

Food 10/10 but Payment method needs improvement

2023-11-09

Surf taco is one of my go to’s when coming back home. Food is a knockout but Need to invest in the ordering infrastructure

Overall good app!

2023-12-11

Worked well! The font for the payment info was a bit small and hard to see, but overall, it worked well, had no glitches and I was able to quickly place my order!

Love Surf Taco

2024-01-11

Great App and Great Food. Support your local Surf Taco🤙🏼🤙🏼🤙🏼

Good app

2024-02-12

Just downloaded but good so far

Garbage

2024-12-16

Never works, and now you can’t order on the site.



Is Surf Taco Safe? 🤗🙏


Yes. Surf Taco is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 2,244 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Surf Taco Is 29.5/100.


Is Surf Taco Legit? 💯


Yes. Surf Taco is legit, but not 100% legit to us. This conclusion was arrived at by running over 2,244 Surf Taco User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Surf Taco Is 52/100..


Is Surf Taco not working? 🚨


Surf Taco works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Surf Taco? Post a Review




Features

You never know when you will need to satisfy a craving! No matter where you are, you can use the Store Locator feature to get directions, call in, or view your distance from the closest Surf Taco restaurant.

- Don't feel like calling for a delivery? Jump on the app, order and have your food delivered right to you, no need to call.

- Don’t want to wait while we make your grub? Order on the mobile app and we’ll have it ready to pick up when you arrive.

Get access to special offers and periodic challenges that will enable you to earn rewards upon completion.

  Customer Service/Support
Developer:
Incentivio, Inc.

Contact e-Mail:

Website: